The staff at Answering Legal is alway courteous and strives to make the customer happy. It is so convenient to have an answering service that my clients see as an extension of my office. I absolutely recommend Rob and his services.
Citizens who have had their civil rights violated often are desperate for help, and reaching out for an attorney only to reach a voicemail is disheartening, and usually leaves the caller with no other choice but to attempt to contact another attorney. At Answering Legal, our 24/7 Civil Rights Lawyer Answering Service will answer these calls with respect to your office and ensure the new client that they will be speaking to you shortly, which raises the probability that you will speak to them and be able to begin the legal process. Our legal intake receptionists will identify the type of matter, and are able to connect you to the call seamlessly to ensure you can speak to all new clients. Civil Rights Lawyers usually spend a lot of time reviewing case law, speaking to clients, and appearing in court, all while trying to obtain new business. With Answering Legal’s Civil Rights Lawyer Answering Service, you can focus on the matters at hand that are important to your clients’ cases, and let Answering Legal answer the calls that you miss, catering better to your existing clientele and helping you pick up new clients. Answering Legal can also improve the image of your firm by providing a live voice 24 hours per day that makes your firm sound bigger than it might be. The professionalism that a trained legal receptionist exerts is unmatched by a voicemail or a generic message taking service, so try Answering Legal for free for 14 days! Our Civil Rights Lawyer Answering Service specializes exclusively for attorneys. Our Legal Answering Services are as follows:
- 24/7/365 Live Answering
- Sending of messages via SMS Text and/or Email
- Call Patching/Routing
- Specialized Call Management Procedures
- Scheduling Services
- Discretion When Handling Sensitive Issues
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Who Uses Answering Legal:
- Spencer F.
It’s Real….it’s like having another secretary
The voice answering your phone is someone who sounds like she is your secretary. As a solo, this is a big plus. The rates are reasonable and customer service is strong. Highly recommend this service to any attorney thinking about bringing on more staff or just looking to lighten the load of your current staff.John Harrington Esq
I have been using the service for nearly two years. The Operators are very professional and interact with the clients and other callers in a manner befitting my office. I highly recommend this service. Dan scolnick with the law offices of Amanda WoodDan Scolnick
- John C.
I have used this service for over four years. I found a 24/7 company a great benefit to my practice and have been very happy with the quality of representatives of the service and in the accuracy and content of their messages. My clients have been pleased with their interactions and were often not aware they were dealing with a service, not one of my direct staff.Wayne M. Chariff
I have a small boutique law firm, and Answering Legal helps me take those after hour and weekend calls that I just cannot take for the last 5 years. I have tried a few different answering services, but just the fact they only cater to attorneys is what made them stand out. On top of that, telemarketers have stopped calling too, winner! Thanks to the Answering Legal team for all you do!Ben Crowley
Having downsized our staff during the Great Recession, Answering Legal provided just the right component to add back in professional telephone intake and reception services to the mix for our two attorney law firm. The executives at Answering Legal are extraordinarily knowledgeable and helpful – and to put it bluntly, surprisingly and refreshingly genuine in their concern for our bottom line. Answering Legal has put a great new “face” on our business and for that we highly recommend them to you.Johnnie Byrd
We have been using Answering Legal for over two years now and cannot be any more satisfied with the service and professionalism of the receptionists. I highly recommended this service.Louis Meyer
Extremely responsive. They told me when I first signed up that eventually I would ask them to handle everything. They were right.Edward Molari
As an owner of a very successful high volume criminal defense practice, Answering legal has proven to be one of the most positive assets available to my law office. My days are dominated by court appearances, client meetings, and trial preparation. The team at answering legal provides me with 24/7 call support, with a thorough “new client” intake, call patching, and immediate text/email messaging. Their team has become a critical part of our infrastructure. I strongly encourage all attorneys, that are committed to the success of their law practice, to give Answering Legal a try.Steve Roach
I think this answering service is great and I know that it has helped my practice considerably. I would recommend Answering Legal to anyone that is in need of a first rate answering service.David Steinberg
- Lance Meyer
I have been using Answering Legal for several years. Answering Legal is professional. My clients believe that Answering Legal receptionists are my employees. I get complemented on “my employees” telephone skills. Answering Legal have adhered to my firms specific instructions and my firms’ needs.
Thank you Answering Legal!!!!Frank Malara
I never thought that using an answering service would help clients. In reality, potential clients want to talk to a person when they pick up the phone, not a machine. Now clients reach a live person every hour of the night, and even when I am in a meeting.Hershel Goldstein