As a business owner, you might already know that you are missing out on new business for your practice when your calls are sent to a voicemail system. You might not have known any other way to handle the calls, and had never heard of a call answering service before! What a call answering service can do for your firm, is answer the calls that you miss during the day or after hours, to ensure that a new client never encounters a voicemail! New clients hang up on voicemail, and rarely leave messages, so having a call answering service to field the calls in your voicemail’s place can be extremely beneficial to new client retention for your law practice.
The best thing about utilizing a call answering service like Answering Legal, is that you always have the first opportunity to answer your phone. The first three rings can always go to you, and if the call were to go unanswered, it will forward over to Answering Legal where a live legal intake receptionist will professionally handle the calls, according to how you have pre-determined upon signing up with Answering Legal. This way, if you can take the calls, great! If not, you never miss potentially new clients by sending them to a voicemail. This can also help with the cost of the answering service, since you are answering some of the calls yourself. This will decrease your overall minute usage while still insuring you have 24/7 phone coverage!
Try our call answering service for free! You can choose your method of call forwarding, design your script and legal intake, and see how it works for you! If you see an upswing in new client retention (which most of our customers do) within the first 10 days of our live answering service, it’s a no-brainer!