Extremely responsive. They told me when I first signed up that eventually I would ask them to handle everything. They were right.
Much like Personal Injury Lawyers, Employment/Labor Lawyers should always have a 24/7 Employment Lawyer Answering Service because a caller at an odd hour foregone by using a voicemail system could have been their biggest case for the year! At Answering Legal, we ensure that you never miss the new client by never sending them to a voicemail system, and always answering the call live and in a professional matter, catered to your unique needs. Your legal intake receptionist will always answer the calls as if they were inside of your office, and follow the unique protocol that you have pre-determined upon setting up your Employment Lawyer Answering Service with Answering Legal. Answering Legal is the #1 Employment Lawyer Answering Service, because we take the time to answer specifically for attorneys, meaning we never put calls on long holds, (only holds are when new clients are being transferred into you if you are available) and we don’t just take a simple name and number to send you in a message. We go further to ask the questions pertaining to that individual’s case, so that you can have a better understanding of the issue at hand when returning their call, or when you choose to have the call transferred into you! Our Employment Lawyer Answering Service allows you to better cater to your clients when you’re in meetings, depositions, and already on the phone, by never having to interrupt a meeting or deposition, or having to put a call on hold to answer another call. Answering Legal is only a fraction of the cost of having an in-house receptionist, so you are able to cut your overhead costs while obtaining new business, meaning your profits will be higher!
Our Legal Answering Services are as follows:
- 24/7/365 Live Answering
- Sending of messages via SMS Text and/or Email
- Call Patching/Routing
- Specialized Call Management Procedures
- Scheduling Services
- Discretion When Handling Sensitive Issues
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Who Uses Answering Legal:
- Edward Molari
I have been using Answering Legal for several years. Answering Legal is professional. My clients believe that Answering Legal receptionists are my employees. I get complemented on “my employees” telephone skills. Answering Legal have adhered to my firms specific instructions and my firms’ needs.
Thank you Answering Legal!!!!Frank Malara
I never thought that using an answering service would help clients. In reality, potential clients want to talk to a person when they pick up the phone, not a machine. Now clients reach a live person every hour of the night, and even when I am in a meeting.Hershel Goldstein
I think this answering service is great and I know that it has helped my practice considerably. I would recommend Answering Legal to anyone that is in need of a first rate answering service.David Steinberg
I have used this service for over four years. I found a 24/7 company a great benefit to my practice and have been very happy with the quality of representatives of the service and in the accuracy and content of their messages. My clients have been pleased with their interactions and were often not aware they were dealing with a service, not one of my direct staff.Wayne M. Chariff
I have a small boutique law firm, and Answering Legal helps me take those after hour and weekend calls that I just cannot take for the last 5 years. I have tried a few different answering services, but just the fact they only cater to attorneys is what made them stand out. On top of that, telemarketers have stopped calling too, winner! Thanks to the Answering Legal team for all you do!Ben Crowley
Having downsized our staff during the Great Recession, Answering Legal provided just the right component to add back in professional telephone intake and reception services to the mix for our two attorney law firm. The executives at Answering Legal are extraordinarily knowledgeable and helpful – and to put it bluntly, surprisingly and refreshingly genuine in their concern for our bottom line. Answering Legal has put a great new “face” on our business and for that we highly recommend them to you.Johnnie Byrd
- Lance Meyer
The staff at Answering Legal is alway courteous and strives to make the customer happy. It is so convenient to have an answering service that my clients see as an extension of my office. I absolutely recommend Rob and his services.Spencer F.
I have been using the service for nearly two years. The Operators are very professional and interact with the clients and other callers in a manner befitting my office. I highly recommend this service. Dan scolnick with the law offices of Amanda WoodDan Scolnick
- John C.
As an owner of a very successful high volume criminal defense practice, Answering legal has proven to be one of the most positive assets available to my law office. My days are dominated by court appearances, client meetings, and trial preparation. The team at answering legal provides me with 24/7 call support, with a thorough “new client” intake, call patching, and immediate text/email messaging. Their team has become a critical part of our infrastructure. I strongly encourage all attorneys, that are committed to the success of their law practice, to give Answering Legal a try.Steve Roach
It’s Real….it’s like having another secretary
The voice answering your phone is someone who sounds like she is your secretary. As a solo, this is a big plus. The rates are reasonable and customer service is strong. Highly recommend this service to any attorney thinking about bringing on more staff or just looking to lighten the load of your current staff.John Harrington Esq
We have been using Answering Legal for over two years now and cannot be any more satisfied with the service and professionalism of the receptionists. I highly recommended this service.Louis Meyer