If you’ve been to the Answering Legal website, we’re guessing it didn’t take you long to visit our pricing page. Cost is naturally one of the first things most of us think about when it comes to investing in a new product or service. We know after us even mentioning our pricing, you’re probably ready to leave this post and go check it out. But, before you start crunching numbers in your head, you should know the following five things about our attorney answering service.
1- You Can Try Us Out For Free For Seven Days
Even if you’re somewhat skeptical about what Answering Legal is able to provide in terms of new lead capturing or how much our 24/7 receptionist team will really be able to impact your business, there is really no reason not to partake in a free 7-day trial of our service. During your trial period you are never charged, and when the trial is over, you have the ability to simply walk away at zero cost. Best case scenario, you end up being like thousands of other law firms, fall in love with our phone answering team and see your practice bring in more new business than ever before. Worst case, you get a week of free phone answering before you never hear from us again. You have everything to gain, and literally nothing to lose!
2- We Won’t Be Able To Give You An Actual Rate Right Away, But There’s A Good Reason
Yes it’s true we won’t be able to provide a customized minute package for your firm until your 7-day trial is complete. Our customer service team will certainly be able to provide you with an estimated cost, but we also don’t want to rush into placing you into a pricing plan that ultimately isn’t a good fit for your practice. Every law firm has different call handling needs, and during your week long free trial period, we’ll be carefully accessing how often your phones ring and how long your calls last. This way when your free trial ends, we can provide you with the perfect minute package for your firm. We aren’t interested in making our customers pay more than they have to, or having them rack up overage charges. We’re looking to build real trust and long term relationships with the law firms we work with, and usually end up being quite successful on both fronts.
3- Our Additional Features Won’t Cost Extra
Often with phone answering services like ours, things aren’t entirely what they seem. Many of our competitors love to offer additional features for the businesses they serve, but end up tacking on extra fees when those features end up being used. This can lead to firms thinking they are getting a bargain deal, then receiving a rude surprise in their bill at the end of the month. For law firms, having access to receptionist services like full legal intake, bilingual phone answering and appointment scheduling isn’t just a nice perk, but a necessity. This is why at Answering Legal there are never any unexpected fees, as you’ll get to enjoy our game-changing additional features at no additional cost. With our service, you can feel confident taking advantage of all our phone answering features as often as you need to, knowing that it will never affect your monthly bill.
4- We Charge By The Minute And Will Help Keep Your Monthly Bill Low
Another common trick used by other answering services is to charge lawyers by the amount of calls they recieve, even though many of their calls last less than 30 seconds or don’t even relate to the work the firm does. Part of what makes our attorney answering service different is that your monthly bill will be determined by the amount of minutes a call occupies your dedicated telephone number, and not based on the amount of calls you recieve. It is also important to note that Answering Legal never charges for calls that are unrelated to your business. We’re happy to turn telemarketers and robocalls away, and will never count such calls towards your minute plan. This way of doing things helps ensure you are truly getting what you paid for each month, and that your bill actually reflects the amount of time our receptionist team helped your business grow that month.
5- We Won’t Force You Into A Commitment
Signing long term contracts or annual deals seem like a necessity for some businesses, but at Answering Legal we don’t feel the need for them. Our customers never have to sign a contract when using our service, and can walk away without financial penalty at literally any time. A big part of why we do this is that we feel very confident in the level of service our receptionist team is able to provide, and know that most lawyers that start using our service never want to give it up.