The #1 Answering Service for Attorneys

Why Answering Legal?

Answering Legal provides Law Firms, large or small, with the most advanced, professional, and affordable Virtual Receptionists and Legal Answering Service in the industry. Answering Legal is the Number One Answering Service for Attorneys. Powering a call center fueled by highly trained Legal Intake Receptionists, our Legal Answering Service ensures that callers, prospects and clients, never perceive the indifference that a voicemail exerts. Here’s why: With 24/7 support for your practice, never miss the new client who might be trying to hire you! Our legal answering service team fully integrates with your practice, and serves as the extension you need to display a better image, and cater to your clients’ needs.

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Who We Serve

Answering Legal serves every area of the law, including Solo Practitioners, Large Partnerships, and every size between. Any Legal Professional in private practice will tell you: answering phones, listening to messages, and corresponding to emails are a full time job, and allocating time and energy to these tasks takes away time from serving your clients’ needs. With the #1 Legal Answering Service, Answering Legal, your calls are 100% insured to be answered politely and professionally, handled according to the protocol you request, and dispatched appropriately. Answering Legal is truly the only Answering Service for Attorneys. Read more…

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Improve Your Practice!

Become Completely Mobile:

We can transfer callers into you, wherever you are! Our Legal Intake Receptionists announce callers, and patch them through to your mobile phone. Talk to new clients in real time, regardless of whether or not you are in your office.

Treat Your Customers Better:

Our Legal Answering Service makes sure that the proper information is relayed to you, allowing you to better cater to every client. Whether the Receptionist performs a new client intake, or takes an important message from an existing client, your callers know that a live person is helping them in their time of need.

Obtain New Business:

New callers are more likely to hang up on a voicemail than a live person. Answering Legal’s Legal Intake Receptionists ensure that new callers know you’ll be getting back to them promptly, and can even put the caller right through to speak to you in real time. You’ll see the amount of new business you retain climb to new heights.

Save More Money:

With Answering Legal, your calls are answered 24/7 at a mere fraction of the cost an in-house receptionist. Partnered with the increased capturing of new business, Answering Legal is an affordable way to decrease overhead, and increase profits!

 

Frequently Asked Questions

How Does a Lawyer Answering Service Benefit Attorneys?

A lawyer answering service benefits attorneys by ensuring that every caller is met by a live representative of their firm, and can capture new business even when the attorney misses the call. It also helps to ensure that while the attorney is working, does not wish to be disturbed, or is sleeping at night, new callers never perceive the indifference that a voicemail exerts. Read more about our Attorney Answering Service here.

What if I Work Off a Landline and a Cell Phone?

Simple! We forward both your landline and your cell phone however you want to the same dedicated telephone number in our system. When calls come through on that line, we know that they came from your phone!

 

Check out this video for a demonstration of what happens if you work off a landline and a cell phone! Watch Here!

Why Would I Hire Answering Legal When I Have Staff?

Answering Legal provides support on the 3rd and 4th ring, after you miss the call in your office. This is great insurance for any law firm, as your receptionist might be out for the day, on a break, in the bathroom, or on another call! Answering Legal can help you on a rollover basis by answering only the calls that you miss, which can capture you new business at a fraction of the cost!

Is Answering Legal Fully Bilingual?

Yes. At all hours of the day, there is a staff dedicated to Spanish speaking callers in 3 dialects of Spanish and even Portuguese! Read more about our Bilingual Answering Service.

 

Yes! Here’s a video of what happens when a Spanish speaking client calls you and Answering Legal takes the call. Watch Here!

Can Answering Legal Handle Legal Intake?

Yes! Answering Legal handles over 40,000 new client intakes every day! Our receptionists are trained exclusively for the legal industry, so they are experts in getting the correct information. Read more about our Message Taking.

Does Answering Legal Charge For Call Patching?

No. Call patching is one of the premium features included with every account at Answering Legal. If you miss the call, or didn’t recognize the incoming number and simply let the call forward to Answering Legal, if the caller is a potentially new client, your virtual receptionist will let you know, and transfer the call to you!

Do I Have To Sign a Long Term Contract To Use Answering Legal?

No, there are never any contracts to stay with Answering Legal, and you stay because you want to stay. If you would like to cancel, or make a change at any time, there are no barriers to do so.