Do Attorneys Need An Attorney Answering Service?
Yes. You wouldn’t recommend that a potential client hire a bankruptcy lawyer for his slip and fall case, the same way that we wouldn’t recommend you hiring an answering service that specializes in medical and wealth managers. When an answering service doesn’t specialize in your immediate field, you do yourself a great disservice by utilizing their services. As an attorney, your needs are very different than a standard message taking service, and employing an attorney answering service can help better cater to your existing clients, and ensure that you capture all new callers and potential new clients.
Emergency Calls and an Attorney Answering Service
Some calls to your office are for an emergency – a good example would be a caller who is trying to reach you regarding a DUI late at night! If this kind of call occurs outside of your office hours and you do not answer your phone, the opportunity for new business is missed! Make sure that your clients’ needs are well met by employing an attorney answering service that can help them at all hours of the day and night! Also, waking up to potential new client messages in the morning is always a great way to start the day!
Answering Legal is the #1 attorney answering service, which means that we fully integrate with your firm. If you are an extremely mobile attorney, traveling from court to your office every day, we can patch new client callers into you! If your phone volume is too high, we can handle the overflow after you miss the call in your office during the day. If you simply want to cash in on your advertising dollars by having a system in place that captures new client callers when you’ve left your office for the day, Answering Legal has got your back! Try us for free for 10 days, and see what all the hype of an attorney answering service is all about!
What is the difference between a regular answering service and an Attorney Answering Service?
An Attorney Answering Service is a specialized answering service that has the unique ability to offer premium answering services catered to attorneys. This means that an attorney answering service can perform legal intakes, provide sophisticated call transferring protocols, and overall, fully integrate with your firm.
Do you charge for talk time after the call has been transferred?
No! Any emergency calls that we have to patch into you, are completely free after you take the call. Talk as long as you want.
Why would I need an answering service?
Most times, new callers are looking for immediate help, and if they encounter your voicemail, they will likely hang up and look for someone else that will give them instant gratification. An answering service eliminates new client hangups by always having a live representative of your firm answer the phone.