What is an answering service?
An answering service is a third-party call center businesses hire when they can’t handle their call volume on their own. With an answering service, calls that come into your law firm would be routed to a team of virtual receptionists trained to answer every call professionally and give every caller a stellar service experience.
You can’t answer every call yourself
You didn’t go to law school to spend your days answering the phone. But if you let those calls go to voicemail, you’ll never actually secure their business. Most legal consumers just call the next law firm on their list when their calls aren’t answered.
An answering service makes sure every call is answered
With an answering service on your team, you wouldn’t miss any calls, whether they’re from existing clients or new leads. Unlike voicemail, however, your callers will speak to a live virtual receptionist, who will greet them, listen to their issues, and try to address them.
Your clients deserve a legal answering service
Your law firm is unique, and it has unique needs. That’s why we train our receptionists to answer like they were in your office, as if you’d trained them yourself.
Months of training in legal jargon means our receptionists know what they’re talking about.
In-depth empathy training allows us to make your callers comfortable, meaning they’ll stick with your firm.
Our service is 100 percent customizable, so our receptionists will answer like you trained them yourself.
by the numbers
2,000+
Active Law Firms
3,143
Active App Users
100%
U.S. Based
753
Active Direct Integrations
24/7
Always Available
The #1 answering service for lawyers
Answering Legal prides itself on delivering quality service to law firms and their clients. All of our receptionists are U.S.-based, and answer thousands of calls every day exclusively for law firms. Each of the law firms we answer for has a custom intake process, so our receptionists answer as if they were in-house.
Schedule a call and get 14 days free
Find time in your schedule for a fifteen-minute call with our sales team and you’ll upgrade your intake so you never miss another new client call.
Our free trial
400 minutes of expert answering. No credit card, contract, or commitment required.
Same-day setup
We’ll handle everything, and you’ll be forwarding your calls soon after your appointment.
Fully customizable
From the first greeting to the final message, build the best answering service for your firm.