Improve your practice

Without the need to change your current infrastructure.

Not only do you need the person who answers your phone to be polite and professional, you need him/her to be extremely competent. We at Answering Legal believe in creating exceptional interactions between your firm and your clients. Thousands of lawyers trust Answering Legal to answer the phones every day, and we provide a plethora of benefits to each and every firm we partner with.

We can transfer callers into you, wherever you are! Our Legal Intake Receptionists announce callers, and patch them through to your mobile phone. Talk to new clients in real time, regardless of whether or not you are in your office.

Our Legal Answering Service makes sure that the proper information is relayed to you, allowing you to better cater to every client. Whether the Receptionist performs a new client intake, or takes an important message from an existing client, your callers know that a live person is helping them in their time of need.

New callers are more likely to hang up on a voicemail than a live person. Answering Legal's Legal Intake Receptionists ensure that new callers know you’ll be getting back to them promptly, and can even put the caller right through to speak to you in real time. You’ll see the amount of new business you retain climb to new heights.

With Answering Legal, your calls are answered 24/7 at a mere fraction of the cost an in-house receptionist. Partnered with the increased capturing of new business, Answering Legal is an affordable way to decrease overhead, and increase profits!

Improve your practice

Without the need to change your current infrastructure.

Not only do you need the person who answers your phone to be polite and professional, you need him/her to be extremely competent. We at Answering Legal believe in creating exceptional interactions between your firm and your clients. Thousands of lawyers trust Answering Legal to answer the phones every day, and we provide a plethora of benefits to each and every firm we partner with.

Become Completely Mobile

We can transfer callers into you, wherever you are! Our Legal Intake Receptionists announce callers, and patch them through to your mobile phone. Talk to new clients in real time, regardless of whether or not you are in your office.

Increase Customer Satisfaction

Our Legal Answering Service makes sure that the proper information is relayed to you, allowing you to better cater to every client. Whether the Receptionist performs a new client intake, or takes an important message from an existing client, your callers know that a live person is helping them in their time of need.

Obtain New Business

New callers are more likely to hang up on a voicemail than a live person. Answering Legal's Legal Intake Receptionists ensure that new callers know you’ll be getting back to them promptly, and can even put the caller right through to speak to you in real time. You’ll see the amount of new business you retain climb to new heights.

Save More Money

With Answering Legal, your calls are answered 24/7 at a mere fraction of the cost an in-house receptionist. Partnered with the increased capturing of new business, Answering Legal is an affordable way to decrease overhead, and increase profits!

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Why Answering Legal?

We provide an unmatched value to any law firm out there.

Answering Legal provides Law Firms, large or small, with the most advanced, professional, and affordable Virtual Receptionists and Legal Answering Service in the industry. Answering Legal is the Number One Answering Service for Attorneys. Powering a call center fueled by highly trained Legal Intake Receptionists, our Legal Answering Service ensures that callers, prospects and clients, never perceive the indifference that a voicemail exerts.

24/7 Live Answering Service

With Answering Legal, all your calls are answered live, 24 hours a day, 365 days a year. We always answer the phone, and you never miss the next new client.

Live Call Transferring

If you’re available to take the call, we announce the caller and transfer the call right away. If you’re busy, we simply take a message and send it to you.

Full Legal Intake

Our live answering service and trained receptionists can screen potential leads and transfer the most promising opportunities for you to close those potential clients.

Appointment Scheduling

Answering Legal’s live answering service can help you manage your busy schedule by creating and/or deleting appointments with clients.

Message Taking

If you’re unavailable to take a call or want to use our service for message taking only, we can take a detailed message and send it to you via email, or text message.

Overflow Call Handling

Does your office receive more calls than it can handle? Missed calls can mean lost business. With overflow call handling, you’ll never miss another important call.

100% Fully Customizable

How we handle your client’s call will only go according to exactly how you want it. We will work with you to design a script that our legal intake receptionists use.

Bilingual Receptionists

If you have Spanish speaking clientele, and no one full-time to answer the phones, look no further than Answering Legal.

Curious of How It Works?

Watch a short explanation about how Answering Legal works. If this doesn't answer all of your questions, we have plenty of videos that will.

How It Works

Watch to learn how Answering Legal works! If this doesn't answer all of your questions, we have plenty of videos that will.

What Is The 10 Day Free Trial?

Watch a full explanation of our 10 Day Free trial!

10 Day Free Trial Breakdown

If this doesn't answer all of your questions, feel free to head over to our FAQ page for more answers

"Best decision we could have made for our law firm!"

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Attorneys we serve

Truly the only answering service for all attorneys.

Answering Legal serves every area of the law, including Solo Practitioners, Large Partnerships, and every size in between. Any Legal Professional in private practice will tell you: answering phones, listening to messages, and responding to emails are a full time job, and allocating time and energy to these tasks takes away time from serving your clients’ needs. With the #1 Legal Answering Service, Answering Legal, your calls are 100% insured to be answered politely and professionally, handled according to the protocol you request, and dispatched appropriately. Answering Legal is truly the only Answering Service for Attorneys.

Criminal Defense

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Traffic

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Personal Injury

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Bankruptcy

family

Family

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Real Estate

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Immigration

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Employment/Labor

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SS/D

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Civil Rights

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Corporate

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Elder Care

FAQ

Everything you wanted to know and more.

How Does a Legal Answering Service Benefit Attorneys?

A lawyer answering service benefits attorneys by ensuring that every caller is met by a live representative of their firm, and can capture new business even when the attorney misses the call. It also helps to ensure that while the attorney is working, does not wish to be disturbed, or is sleeping at night, new callers never perceive the indifference that a voicemail exerts. Read more about our Attorney Answering Service here.

Why Would I Hire Answering Legal When I have Staff?

Answering Legal provides support on the 3rd and 4th ring, after you miss the call in your office. This is great insurance for any law firm, as your receptionist might be out for the day, on a break, in the bathroom, or on another call! Answering Legal can help you on a rollover basis by answering only the calls that you miss, which can capture you new business at a fraction of the cost!

Can Answering Legal Handle Legal Intake?

Yes! Answering Legal handles over 40,000 new client intakes every day! Our receptionists are trained exclusively for the legal industry, so they are experts in getting the correct information. Read more about our Message Taking.

Do I Have to Sign a Long Term Contract?

No, there are never any contracts to stay with Answering Legal, and you stay because you want to stay. If you would like to cancel, or make a change at any time, there are no barriers to do so.

What If I Work Off of a Landline and a Cell Phone?

Simple! We forward both your landline and your cell phone however you want to the same dedicated telephone number in our system. When calls come through on that line, we know that they came from your phone! If you’re more visual, watch this video where we explain everything for you!

Is Answering Legal Fully Bilingual?

Yes. At all hours of the day, there is a staff dedicated to Spanish speaking callers in 3 dialects of Spanish and even Portuguese! Read more about our Bilingual Answering Service.

Does Answering Legal Charge For Call Patching?

No. Call patching is one of the premium features included with every account at Answering Legal. If you miss the call, or didn’t recognize the incoming number and simply let the call forward to Answering Legal, if the caller is a potentially new client, your virtual receptionist will let you know, and transfer the call to you!

How does the overage protection work?

Once you are placed in a minute package you will receive a certain amount of overage protection, and unless your call volume exceeds this number for 60 days then you will not be charged extra.We never charge you additionally without calling you and renegotiating the original rate.

Testimonials

What our clients are saying

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