Answering Legal Announces Release of New App
NESCONSET, N.Y. - Answering Legal, a 24/7 phone answering service that exclusively works with attorneys, today announced the release of a new app for its customers. This addition will allow lawyers using Answering Legal’s service to more simply manage their incoming calls, messages and new client intakes, and do so from a singular location on their mobile device.
Already serving thousands of law firms across the United States, Answering Legal has established itself as the premier answering service choice for the legal community. Their virtual receptionist team is available to answer calls on behalf of attorneys 24/7 and can provide a significant boost to a law office’s lead-capturing efforts. The introduction of Answering Legal’s new app puts attorneys in full control of those lead-capturing efforts and allows for easier communication between lawyers and the Answering Legal staff.
“Life for those running a growing law office can get really complicated, and our goal with this app is to provide more organization and clarity to their days,” said Brooke Shatles, the company’s founder and CEO. “Through this app, lawyers are going to be able to view all of their new messages from clients and new prospects in one place, and always have a full picture of what opportunities exist for their firm, and what problems may need their immediate attention.”
When first opening up the Answering Legal app, users will be presented with an inbox page that will allow them to view all of their firm’s recent messages from one central location.
Through the app, users can also:
- Respond directly to client messages. Upon opening a message from a client, users can easily offer an email, text or phone call response, simply by clicking a button at the bottom of their screen.
- Easily search and sort messages. The messages page of the app includes the ability to look up past messages by keyword and organize messages into folders.
- Receive 24/7 support. Whenever users want to make changes to their account or get help in resolving an account issue, all they need to do is create and submit a ticket to the Answering Legal team. Their matter will in most cases be taken care of within the hour.
Answering Legal hopes that the launch of this app will give lawyers the confidence to do more with their service, and take full control of the day-to-day management of their firms.
Share this article
Share this article
Recent articles
The Response Time Reality Destroying Law Firm Growth
[Read More>]In Episode 14, Nick and Tony break down how follow-up speed can make or break a law firm’s ability to win new clients. They explore why today’s prospects expect fast responses, how delays lead to lost opportunities and what communication methods clients actually prefer.
The Secret to a Full Referral Pipeline (That Most Lawyers Miss)
[Read More>]Delisi Friday (Founder of First Call Friday) joins to discuss how law firms can turn rejected cases into long-term relationships, why reciprocity is the foundation of a strong referral network and what to do when referrals aren’t being returned.
The Financial Mistakes Costing Law Firm Owners $50,000 a Year
[Read More>]Frank Rekas (Financial Planner at Palm Wealth Partners) joins to discuss the financial blind spots many law firm owners face, why improper business structure and retirement planning can lead attorneys to overpay thousands in taxes each year and how building a coordinated team of trusted advisors can help create long-term financial confidence.
No TV. No Radio. How Monty Cain Built His PI Firm
[Read More>]Monty Cain (Owner of Cain Law) joins to discuss what it takes to build a personal injury firm from scratch, how conferences and co-counsel relationships can fast track your learning curve and why knowing your numbers is the difference between cautious growth and confident scaling.