How Answering Legal Can Help You Relax This Holiday Season

We’re almost at the end of another calendar year, and with the holiday season fast approaching, we’re sure many of you attorneys out there are ready to take a well-deserved vacation. But, unfortunately for law firms, people do not stop getting into legal trouble during the holidays. While December may be known for it’s parties, family gatherings, and excessive spending, it also brings plenty of alcohol related arrests, family disputes, and financial problems.

There’s no way to put a stop to the distress created by the holiday season, but that doesn’t mean you have to put your end of year vacation plans on hold. No, we’re not suggesting you ignore the people calling into your office for legal help this holiday season. Those cases can still be quite valuable, and you never want to miss out on a potential large payday for your firm. But, what you absolutely need to do before buying any plane tickets or packing any suitcases, is make sure your firm’s phone lines are covered. And there’s no better way to do so, than by teaming up with Answering Legal.

How We Keep You From Missing Out On Clients

Here at Answering Legal, we never take the holidays off. In fact, our legal intake receptionist team is at work 24/7/365. This means that if you do decide take some time off this winter, you won’t have to worry about your firm missing out on a single caller.

Here’s how it works:

Step 1: Before going away for the holidays, you can let Answering Legal know that you would like all of your in-office calls directed to us. You can also specify what our receptionists should tell callers about when you will be returning.

Step 2: While you’re away on vacation, all of your calling customers will get to immediately speak with one of our the members of our highly trained receptionist team. Our receptionists will be able to give all of your first time callers the assurance that your firm is the right one to handle their case, by taking them through the all-important legal intake process, and answering and FAQs they might have about your firm. Our receptionists will also ensure that your current clients never feel mistreated, by always giving them an actual person to speak with and never leaving them to vent their issues to an automated machine.

Step 3: All of your calling customers’ personal and case information will be recorded by one of our legal intake receptionists and sent to you in message form via SMS text or email. That way you can monitor what is happening with your law office while you’re away, and determine for yourself which callers require an immediate response, and which can wait until you return from vacation.

So why is it so important to make sure your firm doesn’t miss out on answering a single call this holiday season? Because, missed calls too often equate to missed business for your firm. According to Forbes magazine, 80 percent of callers that are sent to voicemail do not leave messages because they do not expect to ever be heard. So if you fail to provide that live voice for first time callers to speak with, you can just about kiss your chances of winning over their business goodbye. If you can’t give a customer a live voice to speak with, another firm out there will. So make sure you go with Answering Legal this holiday season, and keep potential customers from slipping away, while you’re away.

But What About The Rest Of The Year?

We certainly don’t expect attorneys to invest in a service that they will only benefit from for a few weeks. The good news is that investing in a legal answering service is a decision that will pay dividends for your firm all year long. Not only does Answering Legal answer all the calls your firm cannot get to throughout the work day, it provides extremely valuable after hours phone answering.

Try out our service this holiday season, and we guarantee that you’ll want to stay with us into the new year. Sign up here!