Answering Service Care From Answering Legal!

If you’ve been looking around for answering services, you may have found that many answering services do not offer answering service care or meaningful customer support. This may not seem that important when purely looking at price points, but answering service care and customer support are integral when dealing with law firms and small businesses. People have real problems, and your business needs to be able to adapt on the fly – as does your answering service. Fortunately, Answering Legal is 100% customizable and is able to make changes when you need to, so it is convenient for your practice. With that in mind, here are some ways in which Answering Legal can integrate answering care service in to your business so that you have the best possible customer support and develop a stellar reputation within your legal niche for customer service.
Answering Service Care That is Unique to Law Firms
One of the great advantages of working with a lawyer answering service like Answering Legal is how their answering service care is designed exclusively for law firms and attorneys. As a premier lawyer answering service, Answering Legal is able to use targeted legal intake techniques so that potential customers or clients who call in are never confused and are always handled in a timely and efficient manner, no matter the time of day or hour of night! By providing customer support that will ultimately prove to be essential to your law firm’s reputation, Answering Legal is able to answer calls as though they are actually inside your office and will be able to handle calls differently depending on whether it is a potential client or customer or existing client or customer that is calling in.
Answering Service Care That Works With You
Another great advantage of partnering with a lawyer answering service like Answering Legal is how they are able to work with you to develop a detailed protocol on how you want your law firm represented. By focusing largely on law firms of all shapes and sizes, Answering Legal knows what works in all different types of law firms, and will be able to work with you to develop the best possible intake strategy in a way that really shows that we care.
Answering Legal does not view the law firms that they work with as merely institutions that they provide virtual receptionists services to, but as partners who grow. Answering Legal can easily act as an extension of your legal service offerings and will be able to handle any inbound phones calls with the utmost professionalism. This is why Answering Legal has a stellar reputation within the niche lawyer answering service industry, and is considered a top lawyer answering service provider. More importantly, Answering Legal knows the importance of answering service care and at its core knows that the key to effectively partnering with a lawyer answering service is putting customers and clients first by focusing on supporting customers through every step of their legal casework.
Share this article




Share this article
Recent articles
Law Firm Reboot Camp Podcast: How To Elevate Your Firm’s Content Creation
[Read More>]Andrew Nasrinpay, Conrad Saam, Gyi Tsakalakis and Jim Grandone join to discuss why creating new content still needs to be a high priority for law firms, what types of content works best with today's legal consumers, how much to rely on AI for help with creating content and much more!
The Earley Show: Tim Semelroth Shares Expert Strategies for Growing Law Firm Referrals
[Read More>]Tim Semelroth (Senior Trial Attorney at RSH Legal) joins to discuss why one is the most dangerous number in business, how to use newsletters to build up your network, strategies that will help attorneys get more back from their speaking engagements and much more!
Law Firm Reboot Camp Podcast: Tips On Bringing Tech Tools Into Your Practice
[Read More>]Bobby Buchanan and Karl Seelbach join to discuss how lawyers can leverage AI technology to make their day-to-day lives easier, what law firms can do to meet their clients' rising technological expectations, where new technology could take the legal profession next and much more!
The Earley Show: Ben Leader Shares How He Was Able To Drive Significant Changes At His Practice
[Read More>]Ben Leader (Managing Partner at Elrod Pope Accident & Injury Attorneys) joins to discuss what he learned from watching his attorney father, how investing in a mastermind group helped lead his practice out of a dark period, why attorneys can't afford to ignore their firm's culture and much more!