Are you looking for a receptionist? Unfortunately, you’re likely to be searching for a while, or else paying a premium to hire someone right away. The labor shortage brought on by the economic conditions of the early 2020s continues, and every day it gets a little harder to find qualified candidates within your budget.
There’s not much you can do about the economic environment in which you’re looking for staff. If you don’t have the time to find the right candidate or the budget to afford what you need right now, you might walk away from hiring, thinking it’s just not the right time to find a receptionist. Don’t fret, however; there are ways to skirt the challenges of today’s economy and even completely bypass the hiring process.
When you hire an answering service, you’ll gain access to a team of virtual receptionists that will allow you to sidestep this problem altogether. Below, we’ll discuss how delegating the hiring process to an answering service for attorneys allows you to save time and money while gaining all of the advantages of in-office staff and then some.
Don’t Waste Your Time Searching For A Receptionist
When you set off to hire a receptionist yourself, you’re signing up for a lot of work. You have to put out the call, screen the candidates that come in through resume review and interviews, handle all the hiring paperwork, and then start training. You may be handling your legal work, the hiring process, and your phone calls yourself for weeks or months.
Rather than wasting your time and money searching for the right person, you would be better off spending it elsewhere. Your time would be better spent on actual legal work, and your staffing budget might be better off invested elsewhere in your firm. Luckily for you, a virtual receptionist for lawyers will enable you to do both of those while enjoying all the benefits of a traditional receptionist.
How Answering Legal Saves You Time
Attorneys are notorious for wanting to maintain control over every part of their firm. You know your firm the best, so you want to make sure you hire your staff, train them, and monitor their performance. In reality, there are better people to do those jobs, people whose entire job it is to make sure they get done right. Since you don’t have the time to do everything yourself, you should delegate.
When you delegate your phone answering to Answering Legal, you gain all the benefits of our recruiting and training process. We only hire the candidates that we determine are dedicated to providing the best experience to your clients. Then, we spend months training those candidates before they ever pick up the phone for your firm.
Because they answer exclusively for lawyers, by the end of our training process, your virtual receptionists will be experts, with a specialized understanding of what attorneys need and clients expect from the person they’re speaking to on the phone. You’ll never have to worry about training again.
And our setup is fast and easy. By the end of your free trial—more on that later— you’ll have everything from scripts to call protocols customized exactly as you need them, so you can tailor our service to your needs.
You’ll Get Everything You Need Without The Hassle
In business, it’s often the case that a shortcut just isn’t worth it. Skipping steps for short-term gain can lead to problems down the line, so it’s usually best to just put in the hard work at the beginning to reap rewards later. We understand how this mindset might make attorneys skeptical of a virtual receptionist.
In this case, however, there’s no pitfall down the road. We wouldn’t even call investing in a virtual receptionist for lawyers a shortcut; it’s a totally different approach that will net you all the advantages of a traditional receptionist. You need a receptionist because you can’t handle all your calls yourself, and you need to make a good first impression on potential clients. A virtual receptionist will do all of this just as well if not better than in-office staff.
With a virtual receptionist answering your phones, you’ll never miss a call. Your clients will appreciate being able to speak to a live person whenever they call your firm instead of leaving a voicemail. Our virtual receptionists can even perform legal intake to make sure you have all the information you need to secure a client and to buy you the time you need to follow up. Once they’ve spoken to a representative of your firm, they’ll be less likely to call your competition.
Experience The Concrete Advantages Of Virtual Receptionists
We’ve established that a virtual receptionist for lawyers is easier to hire and grants the same benefits of a traditional receptionist. Next, we’ll tell you about all the advantages you’ll get that in-office staff can’t give your firm.
Unlike in-office staff, a team of virtual receptionists is never “off”. There will always be someone available to answer your phone, 24/7. Always-on answering will make sure that no matter when a new lead calls your firm, they’ll speak to a live receptionist. Voicemail leaves callers feeling ignored or neglected; a virtual receptionist will make them feel valued and prioritized.
And you’ll be able to work from anywhere. Whether you’re in court or at a conference, you’ll be able to focus on the task at hand while remaining confident that your phones are being answered. And, with our detailed message taking system, your virtual receptionists will send a message via text or email with a summary and any legal intake performed for every call. You’ll even be able to work from home or run a virtual practice with the same effectiveness you get from a physical office.
Answering Legal Is Effective And Easy To Use
Whether you’re replacing someone who’s moved on to another job or you just started your practice and need staff, you should trust your phones to Answering Legal. With our free trial, you’ll be able to experience what a virtual receptionist can do for you, no strings attached.
With just a thirty minute phone call, our white glove setup team can get to work connecting your firm to our team of receptionists. You’ll gain access to stellar service immediately, without weeks or months of searching for and training the right candidate. We’re confident that once you see what we have to offer your firm, you’ll stick with us.
Skip the headache and save money. Click here or call 631-686-9700 to sign up for our free trial. For a limited time, we’re offering firms that sign up with our service their first 400 minutes free.