One of the most important things you need to do to maintain contact with clients and acquire new potential clients is to answer your phone when they call your office. Unfortunately, due to the many responsibilities that come with being an attorney this many not always be possible — even during business hours.
As a practicing attorney, you likely have many responsibilities and clients to juggle, and answering the phone outside of business hours is yet another mounting responsibility that will add to the stress of work. Instead, you should consider a legal answering service such as Answering Legal. They will provide you with great service and compelling 24/7 access that will allow your clients to call at any time.
Here are some reasons why you should consider a legal answering service over hiring a full time receptionist.
What A Legal Answering Service Provides Instead of a Receptionist
As opposed to a full time receptionist, Answering Legal is a great fit for handling phone calls for any size law firm. Unlike a receptionist, we are able to customize and modify how they handle your phone calls. Rather than taking a one size fits all approach, Answering Legal will be able to keep an active client list that you provide them, and handle relevant requests. They can also forward you appropriate calls and discern between which calls you should take and which you should call back later. This will help to minimize interruptions in your day so that you can focus on the legal work that matters.
This is why you need to hire a legal answering service such as Answering Legal. This will provide you with a professional, highly trained answering service, and will treat every one of your phone calls with the discerning respect that you may not have time for. A legal answering service will also be able to answer phone calls as though they are in your office, and forward appropriate callers to your cell phone so that you can speak to them in real time.
Having 24/7 Call Answering
Answering Legal will be able to provide all of this customization while providing 24/7 legal answering services. They will allow you to understand and manage a clients’ anxiety and bring in new clients that call in, all while communicating in an honest and straightforward manner and making them feel like they are properly represented.
A legal answering service will allow you to build loyalty with your clients and make you always responsive to their needs. Over time, this will bring in a huge return investment; repeat clients and referrals will begin to come your way. A professional legal answering service like Answering Legal will take the quality and professionalism of the legal services you provide to the next level. Clients will feel that they can call anytime, and knowing that you have representatives available to them at any time to answer any questions will assuage any fears or anxieties they have about their legal proceedings. Not only will this be a great service to the client, but it will also benefit your legal practice by taking this burden off your shoulders, and allowing you to focus on the important and compelling legal work in front of you.