If you manage the calls for a business that or law firm that you run or are a partner in, you may rely extensively on voicemail to solve many of your pertinent issues with call handling or message taking. Unfortunately, this is actually a big mistake and could cost you a lot of potential customers or clients in the long run. Instead, you should consider a live receptionist service such as Answering Legal. A live receptionist service is better than a voicemail system because no one wants to leave a voicemail. Everyone in today’s era wants instant gratification, and if your calls go to voicemail, the caller will hang up and search for help elsewhere. This is why it is essential that you partner with a live receptionist service such as Answering Legal. With that in mind, here are some of the many benefits that come to teaming up with a live receptionist service.
Your Phone Calls Will Be Handled More Effectively
When the phone rings, it could be for many potential reasons, including a new customer or client calling in or an existing one calling in to voice some questions or concerns. A live receptionist service will be able to handle either of these scenarios or anything in between with ease, and will make sure that you are getting the call and that the call is handed off to the right person within your small business or law firm. Having a 24 hour answering service also ensures that calls that come in at any hour of the day or night are fielded and never go to voicemail. Additionally, if someone calls in to ask simple questions, such as directions or hours of operations, you won’t have to ever speak to the person and will not have any interruptions in your day.
A Live Receptionist Service Will Handle Calls At All Hours
Having a 24 hour live receptionist service will make sure that you never miss a call, whether old business or new. Often, you won’t even know that a call came in until the next morning, and in that time you can lose the business or the sale, as a competitor may have a competing live receptionist service at their disposal. Fortunately, with a 24 hour live answering service you will have quality and consistent live answering service that is available on weekends, nights and holidays.
Not having to worry about who is calling in to your business and at what hours will save you a lot of time and headache in which you can be making smart and savvy business decisions and moves or even just working on legal casework. Having consistent and quality phone coverage through Answering Legal’s team of highly trained live receptionists will go a long way in helping you to bring on board potential customers and clients and delight repeat ones with your superior commitment to customer service.