How to set up conditional call forwarding on your Verizon cell phone: Follow these simple steps!
Step 1: Using the keypad on your cell phone, dial *71 (do not press call yet.)
Step 2: After dialing *71, enter the 10 digit telephone number you would like your calls forwarded to.
Step 3: Press call and listen/look for a success message from Verizon.
Even if you received a success message from Verizon, you should still test that the call forwarding is working by calling your cell phone using another phone. If it does not work, you will have to turn off the conditional call forwarding and try activating the call forwarding again.
To turn off conditional call forwarding from your Verizon cell phone, simply punch in *73 and press call. Listen for a successful message stating call forwarding has been deactivated.
Even if you read/heard a successful response for deactivating call forwarding, you should call your cell phone using another phone to make sure your calls are no longer being forwarded. If you experience any difficulty setting up or turning off call forwarding feel free to reach out to us for assistance.
Watch our video above for a comprehensive tutorial: turning on and turning off conditional call forwarding!