
“How Has Answering Legal
Helped Your Law Firm?”
We embarked on a journey to help our customers tell the story of how Answering Legal impacted their firms. Hear what they have to say below. Tap the customer to hear their story.

Answering Legal Customer Stories:
Martin Quintana

Answering Legal Customer Stories:
Martin Quintana
Martin Quintana, founder of the Quintana Law Group in Chicago, has been utilizing Answering Legal for his firm since 2015. Thanks to our 24/7 virtual receptionist team, Martin never has to stress about his phone calls going unanswered. The Answering Legal team can even accommodate his Spanish speaking clients! Our service allows Martin to dedicate more time towards his family, his health, and other life passions.
[watch now]

Answering Legal Customer Stories:
Bianca Santorini

Answering Legal Customer Stories:
Bianca Santorini
Bianca Santorini is the Principal Attorney at The Santorini Law Firm PLLC in Houston, Texas. Answering Legal has proved to be an invaluable service for Bianca's practice, as our bilingual virtual receptionist staff is able to provide 24/7 support to her largely Spanish-speaking client base. Bianca now spends less time on the phone, and more time focusing on important case work.
[watch now]

Answering Legal Customer Stories:
Kamiel Harrison

Answering Legal Customer Stories:
Kamiel Harrison
Kamiel Harrison saw too many other law firms mishandling their incoming phone calls, and knew her practice had to go about things differently. The Answering Legal team has been there from the beginning for The Harrison Firm, and still continues to provide them with phone coverage 24 hours a day, seven days a week, and 365 days a year (even on Christmas!). With our virtual receptionist team handling the phones, Kamiel can make plenty of time for family without having to stress over losing clients.
[watch now]

Answering Legal Customer Stories:
Laura Pfeifer

Answering Legal Customer Stories:
Laura Pfeifer
Laura Pfeifer is a partner at The Battiloro Law Group and has been using Answering Legal's 24/7 phone answering service since the summer of 2017. In this video Laura details her experience using our service, and how the support of our virtual receptionist team has helped her with living the legal life she has always dreamed of.
[watch now]

Answering Legal Customer Stories:
Lonny Fish

Answering Legal Customer Stories:
Lonny Fish
Lonny Fish is the owner at the Liberty Law Team. As a sole practitioner, Lonny was previously forced to take on a large portion of his firm's phone answering duties himself. Now, with Answering Legal's help, Lonny can proceed with his days in a much more organized fashion, relying on our trained virtual receptionists to handle message taking and new customer intakes on his behalf.
[watch now]

Answering Legal Customer Stories:
Margo L. Gaines

Answering Legal Customer Stories:
Margo L. Gaines
The law firm of Gannes & Musico, LLP decided it was time to reach out to Answering Legal, because they were missing out on too many phone calls from potential clients. In this customer testimonial video, firm founder Margo L. Gannes talks about the incredible impact our 24/7 virtual receptionist team has made on her practice, and its ability to bring aboard new clients.
[watch now]

Answering Legal Customer Stories:
Neal Gainsberg

Answering Legal Customer Stories:
Neal Gainsberg
Chicago attorney Neal Gainsberg used to struggle with managing his phones outside of normal office hours. Since teaming up with Answering Legal in 2015, missed calls have become a thing of the past for Gainsberg Law. No matter when a potential client contacts Neil's firm, our 24/7 virtual receptionist team is ready to greet them and connect them with an attorney.
[watch now]

Answering Legal Customer Stories:
Neal Davis

Answering Legal Customer Stories:
Neal Davis
When dealing with criminal cases, time is of the essence. That's why criminal defense attorney Neal Davis uses Answering Legal. Our 24/7 virtual receptionist team ensures that he always has the opportunity to assist potential clients in need, and provide them with a quick response. Our team makes it possible for Neal to call his new leads back right away, and really show them he cares about their case.
[watch now]

Answering Legal Customer Stories:
Kaitlin Nares

Answering Legal Customer Stories:
Kaitlin Nares
Kaitlin Nares is the CEO of Hagen Nares PLLC. With support from Answering Legal's 24/7 virtual receptionist team, Kaitlin has been able to balance being a mom and being a successful business owner. Our service has made it possible for Kaitlin to grow Hagen Nares PLLC over 400% in two years, while still carving out plenty of time for family.
[watch now]

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What other attorneys have to say
4.94
based on 885 reviews
Excellent service and a huge help!
Jonathan Veres, Esq.
3 weeks ago
Answering Legal has been a total game-changer for my law firm. Going from a solo practice to scaling up to make my first full-time hire was made so much smoother thanks to their team. They ensure every prospective client who calls gets a professional, immediate response, which has helped us capture leads we otherwise might have missed. Their staff is reliable, easy to work with, and seamlessly handles our calls so I can focus on handling cases in court. I highly recommend them to any attorney looking to grow their practice!
David Gratz
2 months ago
Very easy to work with and responsive customer service.
Jennifer Duplechain
6 months ago
Recently, we left a generic answering service and transferred over to Answering Legal. The difference in service is impressive. They understand the business behind the practice of law, and their summaries are accurate, insightful, and professional.
Patrick O'Keefe
6 months ago
Top notch answering service for law firms
Gary E Williams
6 months ago
Great service that can assist with a high volume of incoming calls.
Dairon Montes de Oca
6 months ago
Cannot recommend highly enough
Amy Gustafson
7 months ago
Great service. Easy to set up. Responsive company. Highly recommend.
Vincent Paradise
8 months ago
This service saved me. We get too many phone calls. MANY of them come in when I am already on the line. Additionally, there were tons of missed calls when I was away from the phone for extended periods of time. By allowing a live person, who speaks perfect English, to answer the line and then email who the client is allows me to triage the most important conversations while saving time on the conversations that can done later, on my time. This opened an entire new paradigm for my time; time that was previously going wasted.
David Frank
10 months ago
There are plenty of services around (and I used a fair share of different ones), but the level of personalized attention that we received from Answering Legal is unparalleled - all our requirements were addressed promptly and, of course, the answering service representatives are super-professional. Thank you!
Yasha Spektor
10 months ago
Great service! As a solo attorney with one family employee, we are not always available for client phone calls and it made me anxious. With answering legal, i have a peace of mind when i am with my family, kids and church knowing that my clients’ always be answered. This set up improves my quality time with my family too!!
Peter Phuong Luong
11 months ago
Based upon the interactions I’ve had thus far with answering legal, I believe its operators are well trained and competent, that there are policies in place to allow them to continue to be so and that it will deliver what it promises.
J. Keith Killian
11 months ago
Reliable. Nice pleasant people
Paul Husband
1 year ago
Answering Legal has been great to work with. Their attendants are accurate and efficient so we get concise messages that are easy to process internally.
Kathleen Raffaele
1 year ago
As a solo-attorney, I was really on the fence about spending money for a 24/7 receptionist like AL provides. But since human connection feels more important today than ever, I decided to give it a try. Chris, their Dir of Sales, provided white-glove service throughout the whole onboarding process and answered every question I asked with specifics. After a two week trial of emails about every missed call, I was hooked. More importantly than me however, are the potential clients and other attorneys who call and speak to an AL agent: they are delighted by their conversations. How do I know? About once a week someone who's trying to get a hold of me lets me know how impressed they are with my answering service and says something like, "I didn't know you hired someone new" or "that person was so kind - nice touch with whoever is answering the phone." This is a good reminder that so long as clients and referral partners are delighted with AL, I can only be delighted with them as well.
John Rafferty
1 year ago
Chris Ferguson has been incredible to work with. Thank you!!
Abby Efron
1 year ago
I really enjoyed your service and very sorry that I needed to terminate it. My problem was that I did not know what amount was going to be drafted from my account. That is information is significant for a solo practitioner like myself. Thank you
Belinda Davis branch
1 year ago
Great service and they are incredibly thorough with new client intake and getting calls, emails and texts to us. Our clients don't have any idea they aren't in house.
Brian Halloran
1 year ago
Answering Legal is a great investment. They know the law business and will follow your directions to make sure to get the details you need to turn calls into clients.
David Walker
1 year ago
Answering Legal is a great service for our law practice. We never miss an opportunity to speak with prospective clients. Thank You!!
Gatses Law Firm
1 year ago
After using multiple other answering services, Answering Legal cannot be beat on accuracy of message taking, pricing, professionalism and promptness. They're support team is super responsive when we need to make adjustments. We are very lucky to have found them!
Siany Hennessey
1 year ago
Cannot thank you enough for all your great service
Kirk Truslow
1 year ago
We’re so grateful we found Answering Legal. The cost is absolutely worth it. Our clients have peace of mind knowing they’re heard after hours, and we've already seen a return on our investment through the valuable leads we’ve received. It’s been a game-changer for both client satisfaction and our business growth.
Burrows Law
1 year ago
Has been the best decision I've made for mt business. Has freed up my time to work on my business and not be distracted by sales calls and other non-business solicitations and distractions.
Jerry McDonald
1 year ago
Answering Legal has been a valuable addition to the firm, saving us time by eliminating the need to check voicemails and ensuring we don’t miss potential clients who might otherwise not leave a message. I wasn’t aware of how many calls were coming in over the weekend, but now I can respond immediately and schedule clients for Monday morning. Thanks to Answering Legal handling weekend calls, I’ve secured several new leads that I may have otherwise missed.
Sania Santos
1 year ago
Excellent service and a huge help!
Jonathan Veres, Esq.
3 weeks ago
Answering Legal has been a total game-changer for my law firm. Going from a solo practice to scaling up to make my first full-time hire was made so much smoother thanks to their team. They ensure every prospective client who calls gets a professional, immediate response, which has helped us capture leads we otherwise might have missed. Their staff is reliable, easy to work with, and seamlessly handles our calls so I can focus on handling cases in court. I highly recommend them to any attorney looking to grow their practice!
David Gratz
2 months ago
Very easy to work with and responsive customer service.
Jennifer Duplechain
6 months ago
Recently, we left a generic answering service and transferred over to Answering Legal. The difference in service is impressive. They understand the business behind the practice of law, and their summaries are accurate, insightful, and professional.
Patrick O'Keefe
6 months ago
Top notch answering service for law firms
Gary E Williams
6 months ago
Great service that can assist with a high volume of incoming calls.
Dairon Montes de Oca
6 months ago
Cannot recommend highly enough
Amy Gustafson
7 months ago
Great service. Easy to set up. Responsive company. Highly recommend.
Vincent Paradise
8 months ago
This service saved me. We get too many phone calls. MANY of them come in when I am already on the line. Additionally, there were tons of missed calls when I was away from the phone for extended periods of time. By allowing a live person, who speaks perfect English, to answer the line and then email who the client is allows me to triage the most important conversations while saving time on the conversations that can done later, on my time. This opened an entire new paradigm for my time; time that was previously going wasted.
David Frank
10 months ago
There are plenty of services around (and I used a fair share of different ones), but the level of personalized attention that we received from Answering Legal is unparalleled - all our requirements were addressed promptly and, of course, the answering service representatives are super-professional. Thank you!
Yasha Spektor
10 months ago
Great service! As a solo attorney with one family employee, we are not always available for client phone calls and it made me anxious. With answering legal, i have a peace of mind when i am with my family, kids and church knowing that my clients’ always be answered. This set up improves my quality time with my family too!!
Peter Phuong Luong
11 months ago
Based upon the interactions I’ve had thus far with answering legal, I believe its operators are well trained and competent, that there are policies in place to allow them to continue to be so and that it will deliver what it promises.
J. Keith Killian
11 months ago
Reliable. Nice pleasant people
Paul Husband
1 year ago
Answering Legal has been great to work with. Their attendants are accurate and efficient so we get concise messages that are easy to process internally.
Kathleen Raffaele
1 year ago
As a solo-attorney, I was really on the fence about spending money for a 24/7 receptionist like AL provides. But since human connection feels more important today than ever, I decided to give it a try. Chris, their Dir of Sales, provided white-glove service throughout the whole onboarding process and answered every question I asked with specifics. After a two week trial of emails about every missed call, I was hooked. More importantly than me however, are the potential clients and other attorneys who call and speak to an AL agent: they are delighted by their conversations. How do I know? About once a week someone who's trying to get a hold of me lets me know how impressed they are with my answering service and says something like, "I didn't know you hired someone new" or "that person was so kind - nice touch with whoever is answering the phone." This is a good reminder that so long as clients and referral partners are delighted with AL, I can only be delighted with them as well.
John Rafferty
1 year ago
Chris Ferguson has been incredible to work with. Thank you!!
Abby Efron
1 year ago
I really enjoyed your service and very sorry that I needed to terminate it. My problem was that I did not know what amount was going to be drafted from my account. That is information is significant for a solo practitioner like myself. Thank you
Belinda Davis branch
1 year ago
Great service and they are incredibly thorough with new client intake and getting calls, emails and texts to us. Our clients don't have any idea they aren't in house.
Brian Halloran
1 year ago
Answering Legal is a great investment. They know the law business and will follow your directions to make sure to get the details you need to turn calls into clients.
David Walker
1 year ago
Answering Legal is a great service for our law practice. We never miss an opportunity to speak with prospective clients. Thank You!!
Gatses Law Firm
1 year ago
After using multiple other answering services, Answering Legal cannot be beat on accuracy of message taking, pricing, professionalism and promptness. They're support team is super responsive when we need to make adjustments. We are very lucky to have found them!
Siany Hennessey
1 year ago
Cannot thank you enough for all your great service
Kirk Truslow
1 year ago
We’re so grateful we found Answering Legal. The cost is absolutely worth it. Our clients have peace of mind knowing they’re heard after hours, and we've already seen a return on our investment through the valuable leads we’ve received. It’s been a game-changer for both client satisfaction and our business growth.
Burrows Law
1 year ago
Has been the best decision I've made for mt business. Has freed up my time to work on my business and not be distracted by sales calls and other non-business solicitations and distractions.
Jerry McDonald
1 year ago
Answering Legal has been a valuable addition to the firm, saving us time by eliminating the need to check voicemails and ensuring we don’t miss potential clients who might otherwise not leave a message. I wasn’t aware of how many calls were coming in over the weekend, but now I can respond immediately and schedule clients for Monday morning. Thanks to Answering Legal handling weekend calls, I’ve secured several new leads that I may have otherwise missed.
Sania Santos
1 year ago
Excellent service and a huge help!
Jonathan Veres, Esq.
3 weeks ago
Answering Legal has been a total game-changer for my law firm. Going from a solo practice to scaling up to make my first full-time hire was made so much smoother thanks to their team. They ensure every prospective client who calls gets a professional, immediate response, which has helped us capture leads we otherwise might have missed. Their staff is reliable, easy to work with, and seamlessly handles our calls so I can focus on handling cases in court. I highly recommend them to any attorney looking to grow their practice!
David Gratz
2 months ago
Very easy to work with and responsive customer service.
Jennifer Duplechain
6 months ago
Recently, we left a generic answering service and transferred over to Answering Legal. The difference in service is impressive. They understand the business behind the practice of law, and their summaries are accurate, insightful, and professional.
Patrick O'Keefe
6 months ago
Top notch answering service for law firms
Gary E Williams
6 months ago
Great service that can assist with a high volume of incoming calls.
Dairon Montes de Oca
6 months ago
Cannot recommend highly enough
Amy Gustafson
7 months ago
Great service. Easy to set up. Responsive company. Highly recommend.
Vincent Paradise
8 months ago
This service saved me. We get too many phone calls. MANY of them come in when I am already on the line. Additionally, there were tons of missed calls when I was away from the phone for extended periods of time. By allowing a live person, who speaks perfect English, to answer the line and then email who the client is allows me to triage the most important conversations while saving time on the conversations that can done later, on my time. This opened an entire new paradigm for my time; time that was previously going wasted.
David Frank
10 months ago
There are plenty of services around (and I used a fair share of different ones), but the level of personalized attention that we received from Answering Legal is unparalleled - all our requirements were addressed promptly and, of course, the answering service representatives are super-professional. Thank you!
Yasha Spektor
10 months ago
Great service! As a solo attorney with one family employee, we are not always available for client phone calls and it made me anxious. With answering legal, i have a peace of mind when i am with my family, kids and church knowing that my clients’ always be answered. This set up improves my quality time with my family too!!
Peter Phuong Luong
11 months ago
Based upon the interactions I’ve had thus far with answering legal, I believe its operators are well trained and competent, that there are policies in place to allow them to continue to be so and that it will deliver what it promises.
J. Keith Killian
11 months ago
Reliable. Nice pleasant people
Paul Husband
1 year ago
Answering Legal has been great to work with. Their attendants are accurate and efficient so we get concise messages that are easy to process internally.
Kathleen Raffaele
1 year ago
As a solo-attorney, I was really on the fence about spending money for a 24/7 receptionist like AL provides. But since human connection feels more important today than ever, I decided to give it a try. Chris, their Dir of Sales, provided white-glove service throughout the whole onboarding process and answered every question I asked with specifics. After a two week trial of emails about every missed call, I was hooked. More importantly than me however, are the potential clients and other attorneys who call and speak to an AL agent: they are delighted by their conversations. How do I know? About once a week someone who's trying to get a hold of me lets me know how impressed they are with my answering service and says something like, "I didn't know you hired someone new" or "that person was so kind - nice touch with whoever is answering the phone." This is a good reminder that so long as clients and referral partners are delighted with AL, I can only be delighted with them as well.
John Rafferty
1 year ago
Chris Ferguson has been incredible to work with. Thank you!!
Abby Efron
1 year ago
I really enjoyed your service and very sorry that I needed to terminate it. My problem was that I did not know what amount was going to be drafted from my account. That is information is significant for a solo practitioner like myself. Thank you
Belinda Davis branch
1 year ago
Great service and they are incredibly thorough with new client intake and getting calls, emails and texts to us. Our clients don't have any idea they aren't in house.
Brian Halloran
1 year ago
Answering Legal is a great investment. They know the law business and will follow your directions to make sure to get the details you need to turn calls into clients.
David Walker
1 year ago
Answering Legal is a great service for our law practice. We never miss an opportunity to speak with prospective clients. Thank You!!
Gatses Law Firm
1 year ago
After using multiple other answering services, Answering Legal cannot be beat on accuracy of message taking, pricing, professionalism and promptness. They're support team is super responsive when we need to make adjustments. We are very lucky to have found them!
Siany Hennessey
1 year ago
Cannot thank you enough for all your great service
Kirk Truslow
1 year ago
We’re so grateful we found Answering Legal. The cost is absolutely worth it. Our clients have peace of mind knowing they’re heard after hours, and we've already seen a return on our investment through the valuable leads we’ve received. It’s been a game-changer for both client satisfaction and our business growth.
Burrows Law
1 year ago
Has been the best decision I've made for mt business. Has freed up my time to work on my business and not be distracted by sales calls and other non-business solicitations and distractions.
Jerry McDonald
1 year ago
Answering Legal has been a valuable addition to the firm, saving us time by eliminating the need to check voicemails and ensuring we don’t miss potential clients who might otherwise not leave a message. I wasn’t aware of how many calls were coming in over the weekend, but now I can respond immediately and schedule clients for Monday morning. Thanks to Answering Legal handling weekend calls, I’ve secured several new leads that I may have otherwise missed.
Sania Santos
1 year ago


by the numbers

2,000+
Active Law Firms

3,143
Active App Users

100%
U.S. Based

753
Active Direct Integrations

24/7
Always Available

The #1 answering service for lawyers
Answering Legal prides itself on delivering quality service to law firms and their clients. All of our receptionists are U.S.-based, and answer thousands of calls every day exclusively for law firms. Each of the law firms we answer for has a custom intake process, so our receptionists answer as if they were in-house.

Try us for free, no strings attached
Schedule a call with our sales team and upgrade your intake so you never miss another new client call.
Our free trial
400 minutes of expert answering. No credit card, contract, or commitment required.
Same-day setup
We’ll handle everything, and you’ll be forwarding your calls soon after your appointment.
Fully customizable
From the first greeting to the final message, build the best answering service for your firm.