Flat rate answering service

Is your answering service a flat rate answering service? Find out the difference between the two below!

What is a flat rate answering service?

A flat rate answering service is an answering service that includes all of its features in one flat-rate package. In some cases, you’re paying for packages of minutes, but you won’t be paying extra fees for more services. You might think this is a bad thing; after all, you won’t use every feature of your flat rate answering service. It feels like you’re paying for things you aren’t using! But that isn’t the case. practices.

For one thing, if you ever need a feature, like, say, integration with your CRM, it’ll be available to you immediately. The biggest selling point, however, is that non-flat rate answering services tend to nickel and dime you for the most basic features, like detailed intake. Using a flat rate answering service will ensure you’re always getting what you pay for.

What is a flat rate answering service?

What do you get with a flat rate answering service?

Everything you need to succeed

A flat rate answering service will offer you the tools to secure new clients and keep your existing clients happy.

Whenever you need it

Just because you’re not using a feature now, doesn’t mean you won’t need it later. A flat rate answering service grows with your firm.

All for one flat rate

Forget about hidden fees and add-ons. A flat rate answering service will make sure you’re getting what you pay for.

Is Answering Legal a flat rate answering service?

Yes! We here at Answering Legal pride ourselves on making billing easy for our customers. At Answering Legal, you pay a flat rate for a package of minutes that meets your answering needs. All of our features are included in that flat rate, so you never have to worry about whether you’re missing out on something that could help you grow your law firm.

All of our features are also available during our free trial! We include every feature for free because we want to make sure you’re experiencing Answering Legal at its fullest potential. Non-flat rate answering services can’t make that promise, because often experiencing them at their full potential is prohibitively expensive!

How does Answering Legal’s flat rate answering service work?

24/7 availability

Our virtual receptionists are always available to handle your incoming calls.

Custom legal intake

We’ll train our virtual receptionists on your unique intake process.

CRM integrations

Our software integrates with top law firm software to make your firm run smoother.

Hear from lawyers just like you

Thousands of lawyers like you trust Answering Legal to handle their phones. These are their stories.

“I have a lot of Spanish-speaking clients, and it’s such a joy to have them have the ability to call my firm and somebody on the other line is speaking their native language.”

- Martin Quintana, Founder and Managing Partner, Quintana Law Group

“Answering Legal is so flexible, you’re able to customize it entirely to fit your firm’s needs, your firm’s hours, and your firm's boundaries that you want to set with clients.”

- Bianca Santorini, Principal Attorney, The Santorini Law Firm PLLC

“I love the fact that, 24/7, 365, even on Christmas, someone is answering our phones and that is Answering Legal.”

- Kamiel Harrison, Esq., The Harrison Firm

“Answering Legal allows me to have a personal life… and it also helps me be a better attorney. It saves time and helps you grow your practice without you even realizing it.”

- Laura Pfeifer, Esq., Founding Partner, Battiloro Law Group

“People from Answering Legal are trained to ask particular questions, to relay messages back and forth, and to send me a summary of those phone calls.”

- Lonny Fish, Owner, Liberty Law Team

“Answering Legal has allowed my firm to get hired on numerous clients that we never would have without them.”

- Margo L. Gaines, Esq., Founder, Gaines & Musico, LLP

“When we’re not there—after hours, evenings, nights, weekends—they’ll answer the call like somebody at Gainsberg Law, ready and willing to answer the phone call.”

- Neal Gainsberg, Owner & Principal, Gainsberg Law, P.C.

“One of the things that Answering Legal allows me to do is quickly get back to new clients… I’ve been hired because I was the only lawyer who called the person back.”

- Neal Davis, Neal Davis Law Firm

“Answering Legal has allowed us to scale up and have the equivalent of what would probably be ten staff members answering phones.”

- Kaitlin Nares, CEO & Co-owner, Hagen Nares PLLC

“Answering Legal’s got my back. 24 hours a day, 7 days a week, my phones are answered and my clients’ concerns are addressed.”

- Anthony M. Grandinette, Esq., Founder, The Law Office of Anthony M. Grandinette

“Whenever my staff and I are in consultations with a client, nobody has to walk out of the consults. The office doesn’t miss any calls anymore.”

- Allison Gordon, Gordon Law Firm

“I started out with Answering Legal, and now my practice has grown tenfold.”

- Brian D. Perskin, Esq., Managing Partner, Brian D. Perskin & Associates P.C.

“In this business, whoever answers first usually gets the business, and Answering Legal has really improved my ability to do that.”

- MAJ (R) Christopher Curley Esq., The Law Office of Christopher Curley

“Answering Legal has allowed us to streamline our communication process so that the caller is matched with the party they’re seeking to reach.”

- Justin Reiff, Director of Administration, The Reiff Law Firm

“We transitioned to Answering Legal to get a live operator and started closing with a far higher percentage of our incoming leads.”

- Paul M. Marriett, Law Office of Paul M. Marriett

“I have a lot of Spanish-speaking clients, and it’s such a joy to have them have the ability to call my firm and somebody on the other line is speaking their native language.”

- Martin Quintana, Founder and Managing Partner, Quintana Law Group

“Answering Legal is so flexible, you’re able to customize it entirely to fit your firm’s needs, your firm’s hours, and your firm's boundaries that you want to set with clients.”

- Bianca Santorini, Principal Attorney, The Santorini Law Firm PLLC

“I love the fact that, 24/7, 365, even on Christmas, someone is answering our phones and that is Answering Legal.”

- Kamiel Harrison, Esq., The Harrison Firm

“Answering Legal allows me to have a personal life… and it also helps me be a better attorney. It saves time and helps you grow your practice without you even realizing it.”

- Laura Pfeifer, Esq., Founding Partner, Battiloro Law Group

“People from Answering Legal are trained to ask particular questions, to relay messages back and forth, and to send me a summary of those phone calls.”

- Lonny Fish, Owner, Liberty Law Team

“Answering Legal has allowed my firm to get hired on numerous clients that we never would have without them.”

- Margo L. Gaines, Esq., Founder, Gaines & Musico, LLP

“When we’re not there—after hours, evenings, nights, weekends—they’ll answer the call like somebody at Gainsberg Law, ready and willing to answer the phone call.”

- Neal Gainsberg, Owner & Principal, Gainsberg Law, P.C.

“One of the things that Answering Legal allows me to do is quickly get back to new clients… I’ve been hired because I was the only lawyer who called the person back.”

- Neal Davis, Neal Davis Law Firm

“Answering Legal has allowed us to scale up and have the equivalent of what would probably be ten staff members answering phones.”

- Kaitlin Nares, CEO & Co-owner, Hagen Nares PLLC

“Answering Legal’s got my back. 24 hours a day, 7 days a week, my phones are answered and my clients’ concerns are addressed.”

- Anthony M. Grandinette, Esq., Founder, The Law Office of Anthony M. Grandinette

“Whenever my staff and I are in consultations with a client, nobody has to walk out of the consults. The office doesn’t miss any calls anymore.”

- Allison Gordon, Gordon Law Firm

“I started out with Answering Legal, and now my practice has grown tenfold.”

- Brian D. Perskin, Esq., Managing Partner, Brian D. Perskin & Associates P.C.

“In this business, whoever answers first usually gets the business, and Answering Legal has really improved my ability to do that.”

- MAJ (R) Christopher Curley Esq., The Law Office of Christopher Curley

“Answering Legal has allowed us to streamline our communication process so that the caller is matched with the party they’re seeking to reach.”

- Justin Reiff, Director of Administration, The Reiff Law Firm

“We transitioned to Answering Legal to get a live operator and started closing with a far higher percentage of our incoming leads.”

- Paul M. Marriett, Law Office of Paul M. Marriett

“I have a lot of Spanish-speaking clients, and it’s such a joy to have them have the ability to call my firm and somebody on the other line is speaking their native language.”

- Martin Quintana, Founder and Managing Partner, Quintana Law Group

“Answering Legal is so flexible, you’re able to customize it entirely to fit your firm’s needs, your firm’s hours, and your firm's boundaries that you want to set with clients.”

- Bianca Santorini, Principal Attorney, The Santorini Law Firm PLLC

“I love the fact that, 24/7, 365, even on Christmas, someone is answering our phones and that is Answering Legal.”

- Kamiel Harrison, Esq., The Harrison Firm

“Answering Legal allows me to have a personal life… and it also helps me be a better attorney. It saves time and helps you grow your practice without you even realizing it.”

- Laura Pfeifer, Esq., Founding Partner, Battiloro Law Group

“People from Answering Legal are trained to ask particular questions, to relay messages back and forth, and to send me a summary of those phone calls.”

- Lonny Fish, Owner, Liberty Law Team

“Answering Legal has allowed my firm to get hired on numerous clients that we never would have without them.”

- Margo L. Gaines, Esq., Founder, Gaines & Musico, LLP

“When we’re not there—after hours, evenings, nights, weekends—they’ll answer the call like somebody at Gainsberg Law, ready and willing to answer the phone call.”

- Neal Gainsberg, Owner & Principal, Gainsberg Law, P.C.

“One of the things that Answering Legal allows me to do is quickly get back to new clients… I’ve been hired because I was the only lawyer who called the person back.”

- Neal Davis, Neal Davis Law Firm

“Answering Legal has allowed us to scale up and have the equivalent of what would probably be ten staff members answering phones.”

- Kaitlin Nares, CEO & Co-owner, Hagen Nares PLLC

“Answering Legal’s got my back. 24 hours a day, 7 days a week, my phones are answered and my clients’ concerns are addressed.”

- Anthony M. Grandinette, Esq., Founder, The Law Office of Anthony M. Grandinette

“Whenever my staff and I are in consultations with a client, nobody has to walk out of the consults. The office doesn’t miss any calls anymore.”

- Allison Gordon, Gordon Law Firm

“I started out with Answering Legal, and now my practice has grown tenfold.”

- Brian D. Perskin, Esq., Managing Partner, Brian D. Perskin & Associates P.C.

“In this business, whoever answers first usually gets the business, and Answering Legal has really improved my ability to do that.”

- MAJ (R) Christopher Curley Esq., The Law Office of Christopher Curley

“Answering Legal has allowed us to streamline our communication process so that the caller is matched with the party they’re seeking to reach.”

- Justin Reiff, Director of Administration, The Reiff Law Firm

“We transitioned to Answering Legal to get a live operator and started closing with a far higher percentage of our incoming leads.”

- Paul M. Marriett, Law Office of Paul M. Marriett

Try us for free

See what Answering Legal can do for you, free of charge. No credit card require. Cancel any time.

Try for free

Preview our pricing

We’re a flat-rate service, so all of our features are included in every pricing package. We’ll build a custom minutes package based on your needs.

See our pricing