Live receptionist service

Tired of missing calls from new clients? A live receptionist service can help. We have everything you need to know below.

What is a live receptionist service?

A live receptionist service is an answering service that supplies businesses with virtual receptionists to answer their phone calls when the business’s staff can’t. That way, businesses can focus on getting their work done or on enjoying their time off without being interrupted by phone calls, but aren’t ignoring their customers either.

Lawyers in particular can make good use of a live receptionist service because each of their phone calls is so important. Existing clients are paying for quality service, and speaking with a live representative of your firm will make them feel important. New leads, on the other hand, will appreciate being able to tell their side of the story to a live receptionist.

What is a live receptionist service?

What can a live receptionist service do for your law firm?

Capture more leads

New leads will appreciate speaking to your live receptionist service rather than a voicemail, and by ensuring you’re never missing a call, you’ll more than double your lead capture rate.

Make clients happy

Your clients don’t want to speak to an answering machine. When they leave a message with a live receptionist service, they’ll feel like they’re the most important person at your firm.

Save you time and money

24/7 phone coverage can be expensive. A live receptionist service gives you in-office quality for a fraction of the cost, allowing you to spend more time on your legal practice.

Is Answering Legal a live receptionist service?

Yes! Here at Answering Legal, our live receptionist service employs a team of virtual receptionists around the clock to answer phone calls for lawyers. Each of our calls is answered by a highly-trained professional, and never by a robot or AI!

We’re not just a live receptionist service, though; we answer exclusively for lawyers. That lets us train our receptionists for months on legal processes, intake, and terminology, to ensure our customers are always getting the best possible phone handling for their law firms.

How does Answering Legal’s live receptionist service work?

24/7 availability

Teams of virtual receptionists operate our live receptionist service around the clock.

Legal intake

We train our virtual receptionists on your custom legal intake process.

Appointment scheduling

Our live receptionist service integrates with your calendar, allowing us to schedule appointments for you.

Hear from lawyers just like you

Thousands of lawyers like you trust Answering Legal to handle their phones. These are their stories.

“I have a lot of Spanish-speaking clients, and it’s such a joy to have them have the ability to call my firm and somebody on the other line is speaking their native language.”

- Martin Quintana, Founder and Managing Partner, Quintana Law Group

“Answering Legal is so flexible, you’re able to customize it entirely to fit your firm’s needs, your firm’s hours, and your firm's boundaries that you want to set with clients.”

- Bianca Santorini, Principal Attorney, The Santorini Law Firm PLLC

“I love the fact that, 24/7, 365, even on Christmas, someone is answering our phones and that is Answering Legal.”

- Kamiel Harrison, Esq., The Harrison Firm

“Answering Legal allows me to have a personal life… and it also helps me be a better attorney. It saves time and helps you grow your practice without you even realizing it.”

- Laura Pfeifer, Esq., Founding Partner, Battiloro Law Group

“People from Answering Legal are trained to ask particular questions, to relay messages back and forth, and to send me a summary of those phone calls.”

- Lonny Fish, Owner, Liberty Law Team

“Answering Legal has allowed my firm to get hired on numerous clients that we never would have without them.”

- Margo L. Gaines, Esq., Founder, Gaines & Musico, LLP

“When we’re not there—after hours, evenings, nights, weekends—they’ll answer the call like somebody at Gainsberg Law, ready and willing to answer the phone call.”

- Neal Gainsberg, Owner & Principal, Gainsberg Law, P.C.

“One of the things that Answering Legal allows me to do is quickly get back to new clients… I’ve been hired because I was the only lawyer who called the person back.”

- Neal Davis, Neal Davis Law Firm

“Answering Legal has allowed us to scale up and have the equivalent of what would probably be ten staff members answering phones.”

- Kaitlin Nares, CEO & Co-owner, Hagen Nares PLLC

“Answering Legal’s got my back. 24 hours a day, 7 days a week, my phones are answered and my clients’ concerns are addressed.”

- Anthony M. Grandinette, Esq., Founder, The Law Office of Anthony M. Grandinette

“Whenever my staff and I are in consultations with a client, nobody has to walk out of the consults. The office doesn’t miss any calls anymore.”

- Allison Gordon, Gordon Law Firm

“I started out with Answering Legal, and now my practice has grown tenfold.”

- Brian D. Perskin, Esq., Managing Partner, Brian D. Perskin & Associates P.C.

“In this business, whoever answers first usually gets the business, and Answering Legal has really improved my ability to do that.”

- MAJ (R) Christopher Curley Esq., The Law Office of Christopher Curley

“Answering Legal has allowed us to streamline our communication process so that the caller is matched with the party they’re seeking to reach.”

- Justin Reiff, Director of Administration, The Reiff Law Firm

“We transitioned to Answering Legal to get a live operator and started closing with a far higher percentage of our incoming leads.”

- Paul M. Marriett, Law Office of Paul M. Marriett

“I have a lot of Spanish-speaking clients, and it’s such a joy to have them have the ability to call my firm and somebody on the other line is speaking their native language.”

- Martin Quintana, Founder and Managing Partner, Quintana Law Group

“Answering Legal is so flexible, you’re able to customize it entirely to fit your firm’s needs, your firm’s hours, and your firm's boundaries that you want to set with clients.”

- Bianca Santorini, Principal Attorney, The Santorini Law Firm PLLC

“I love the fact that, 24/7, 365, even on Christmas, someone is answering our phones and that is Answering Legal.”

- Kamiel Harrison, Esq., The Harrison Firm

“Answering Legal allows me to have a personal life… and it also helps me be a better attorney. It saves time and helps you grow your practice without you even realizing it.”

- Laura Pfeifer, Esq., Founding Partner, Battiloro Law Group

“People from Answering Legal are trained to ask particular questions, to relay messages back and forth, and to send me a summary of those phone calls.”

- Lonny Fish, Owner, Liberty Law Team

“Answering Legal has allowed my firm to get hired on numerous clients that we never would have without them.”

- Margo L. Gaines, Esq., Founder, Gaines & Musico, LLP

“When we’re not there—after hours, evenings, nights, weekends—they’ll answer the call like somebody at Gainsberg Law, ready and willing to answer the phone call.”

- Neal Gainsberg, Owner & Principal, Gainsberg Law, P.C.

“One of the things that Answering Legal allows me to do is quickly get back to new clients… I’ve been hired because I was the only lawyer who called the person back.”

- Neal Davis, Neal Davis Law Firm

“Answering Legal has allowed us to scale up and have the equivalent of what would probably be ten staff members answering phones.”

- Kaitlin Nares, CEO & Co-owner, Hagen Nares PLLC

“Answering Legal’s got my back. 24 hours a day, 7 days a week, my phones are answered and my clients’ concerns are addressed.”

- Anthony M. Grandinette, Esq., Founder, The Law Office of Anthony M. Grandinette

“Whenever my staff and I are in consultations with a client, nobody has to walk out of the consults. The office doesn’t miss any calls anymore.”

- Allison Gordon, Gordon Law Firm

“I started out with Answering Legal, and now my practice has grown tenfold.”

- Brian D. Perskin, Esq., Managing Partner, Brian D. Perskin & Associates P.C.

“In this business, whoever answers first usually gets the business, and Answering Legal has really improved my ability to do that.”

- MAJ (R) Christopher Curley Esq., The Law Office of Christopher Curley

“Answering Legal has allowed us to streamline our communication process so that the caller is matched with the party they’re seeking to reach.”

- Justin Reiff, Director of Administration, The Reiff Law Firm

“We transitioned to Answering Legal to get a live operator and started closing with a far higher percentage of our incoming leads.”

- Paul M. Marriett, Law Office of Paul M. Marriett

“I have a lot of Spanish-speaking clients, and it’s such a joy to have them have the ability to call my firm and somebody on the other line is speaking their native language.”

- Martin Quintana, Founder and Managing Partner, Quintana Law Group

“Answering Legal is so flexible, you’re able to customize it entirely to fit your firm’s needs, your firm’s hours, and your firm's boundaries that you want to set with clients.”

- Bianca Santorini, Principal Attorney, The Santorini Law Firm PLLC

“I love the fact that, 24/7, 365, even on Christmas, someone is answering our phones and that is Answering Legal.”

- Kamiel Harrison, Esq., The Harrison Firm

“Answering Legal allows me to have a personal life… and it also helps me be a better attorney. It saves time and helps you grow your practice without you even realizing it.”

- Laura Pfeifer, Esq., Founding Partner, Battiloro Law Group

“People from Answering Legal are trained to ask particular questions, to relay messages back and forth, and to send me a summary of those phone calls.”

- Lonny Fish, Owner, Liberty Law Team

“Answering Legal has allowed my firm to get hired on numerous clients that we never would have without them.”

- Margo L. Gaines, Esq., Founder, Gaines & Musico, LLP

“When we’re not there—after hours, evenings, nights, weekends—they’ll answer the call like somebody at Gainsberg Law, ready and willing to answer the phone call.”

- Neal Gainsberg, Owner & Principal, Gainsberg Law, P.C.

“One of the things that Answering Legal allows me to do is quickly get back to new clients… I’ve been hired because I was the only lawyer who called the person back.”

- Neal Davis, Neal Davis Law Firm

“Answering Legal has allowed us to scale up and have the equivalent of what would probably be ten staff members answering phones.”

- Kaitlin Nares, CEO & Co-owner, Hagen Nares PLLC

“Answering Legal’s got my back. 24 hours a day, 7 days a week, my phones are answered and my clients’ concerns are addressed.”

- Anthony M. Grandinette, Esq., Founder, The Law Office of Anthony M. Grandinette

“Whenever my staff and I are in consultations with a client, nobody has to walk out of the consults. The office doesn’t miss any calls anymore.”

- Allison Gordon, Gordon Law Firm

“I started out with Answering Legal, and now my practice has grown tenfold.”

- Brian D. Perskin, Esq., Managing Partner, Brian D. Perskin & Associates P.C.

“In this business, whoever answers first usually gets the business, and Answering Legal has really improved my ability to do that.”

- MAJ (R) Christopher Curley Esq., The Law Office of Christopher Curley

“Answering Legal has allowed us to streamline our communication process so that the caller is matched with the party they’re seeking to reach.”

- Justin Reiff, Director of Administration, The Reiff Law Firm

“We transitioned to Answering Legal to get a live operator and started closing with a far higher percentage of our incoming leads.”

- Paul M. Marriett, Law Office of Paul M. Marriett

Try us for free

See what Answering Legal can do for you, free of charge. No credit card require. Cancel any time.

Try for free

Preview our pricing

We’re a flat-rate service, so all of our features are included in every pricing package. We’ll build a custom minutes package based on your needs.

See our pricing