Answering Legal vs. Smith.ai

Answering Legal has been a total game-changer for my law firm. Going from a solo practice to scaling up to make my first full-time hire was made so much smoother thanks to their team. They ensure every prospective client who calls gets a professional, immediate response, which has helped us capture leads we otherwise might have missed. Their staff is reliable, easy to work with, and seamlessly handles our calls so I can focus on handling cases in court. I highly recommend them to any attorney looking to grow their practice!

Very easy to work with and responsive customer service.

Recently, we left a generic answering service and transferred over to Answering Legal. The difference in service is impressive. They understand the business behind the practice of law, and their summaries are accurate, insightful, and professional.

Top notch answering service for law firms

Great service that can assist with a high volume of incoming calls.

Great service. Easy to set up. Responsive company. Highly recommend.

This service saved me. We get too many phone calls. MANY of them come in when I am already on the line. Additionally, there were tons of missed calls when I was away from the phone for extended periods of time. By allowing a live person, who speaks perfect English, to answer the line and then email who the client is allows me to triage the most important conversations while saving time on the conversations that can done later, on my time. This opened an entire new paradigm for my time; time that was previously going wasted.

There are plenty of services around (and I used a fair share of different ones), but the level of personalized attention that we received from Answering Legal is unparalleled - all our requirements were addressed promptly and, of course, the answering service representatives are super-professional. Thank you!

Great service! As a solo attorney with one family employee, we are not always available for client phone calls and it made me anxious. With answering legal, i have a peace of mind when i am with my family, kids and church knowing that my clients’ always be answered. This set up improves my quality time with my family too!!

Based upon the interactions I’ve had thus far with answering legal, I believe its operators are well trained and competent, that there are policies in place to allow them to continue to be so and that it will deliver what it promises.

Reliable. Nice pleasant people

Answering Legal has been great to work with. Their attendants are accurate and efficient so we get concise messages that are easy to process internally.

As a solo-attorney, I was really on the fence about spending money for a 24/7 receptionist like AL provides. But since human connection feels more important today than ever, I decided to give it a try. Chris, their Dir of Sales, provided white-glove service throughout the whole onboarding process and answered every question I asked with specifics. After a two week trial of emails about every missed call, I was hooked. More importantly than me however, are the potential clients and other attorneys who call and speak to an AL agent: they are delighted by their conversations. How do I know? About once a week someone who's trying to get a hold of me lets me know how impressed they are with my answering service and says something like, "I didn't know you hired someone new" or "that person was so kind - nice touch with whoever is answering the phone." This is a good reminder that so long as clients and referral partners are delighted with AL, I can only be delighted with them as well.

Chris Ferguson has been incredible to work with. Thank you!!

I really enjoyed your service and very sorry that I needed to terminate it. My problem was that I did not know what amount was going to be drafted from my account. That is information is significant for a solo practitioner like myself. Thank you

Great service and they are incredibly thorough with new client intake and getting calls, emails and texts to us. Our clients don't have any idea they aren't in house.

Answering Legal is a great investment. They know the law business and will follow your directions to make sure to get the details you need to turn calls into clients.

Answering Legal is a great service for our law practice. We never miss an opportunity to speak with prospective clients. Thank You!!

After using multiple other answering services, Answering Legal cannot be beat on accuracy of message taking, pricing, professionalism and promptness. They're support team is super responsive when we need to make adjustments. We are very lucky to have found them!

Cannot thank you enough for all your great service

We’re so grateful we found Answering Legal. The cost is absolutely worth it. Our clients have peace of mind knowing they’re heard after hours, and we've already seen a return on our investment through the valuable leads we’ve received. It’s been a game-changer for both client satisfaction and our business growth.

Has been the best decision I've made for mt business. Has freed up my time to work on my business and not be distracted by sales calls and other non-business solicitations and distractions.

Answering Legal has been a valuable addition to the firm, saving us time by eliminating the need to check voicemails and ensuring we don’t miss potential clients who might otherwise not leave a message. I wasn’t aware of how many calls were coming in over the weekend, but now I can respond immediately and schedule clients for Monday morning. Thanks to Answering Legal handling weekend calls, I’ve secured several new leads that I may have otherwise missed.

I hired Answering Legal about 6 months back and it was one of the best decisions I've made. Initially, I used them to bridge the gap while I was looking for a new assistant. Once I made the new hire, I cancelled the service and regretted it instantly. In fact, the very next day I hired Answering Legal back. I would highly recommend them to anyone.

Answering Legal works great. No need for a receptionist. I get messaged right away. Clients think it is my receptionist

Answering Legal has been a total game-changer for my law firm. Going from a solo practice to scaling up to make my first full-time hire was made so much smoother thanks to their team. They ensure every prospective client who calls gets a professional, immediate response, which has helped us capture leads we otherwise might have missed. Their staff is reliable, easy to work with, and seamlessly handles our calls so I can focus on handling cases in court. I highly recommend them to any attorney looking to grow their practice!

Very easy to work with and responsive customer service.

Recently, we left a generic answering service and transferred over to Answering Legal. The difference in service is impressive. They understand the business behind the practice of law, and their summaries are accurate, insightful, and professional.

Top notch answering service for law firms

Great service that can assist with a high volume of incoming calls.

Great service. Easy to set up. Responsive company. Highly recommend.

This service saved me. We get too many phone calls. MANY of them come in when I am already on the line. Additionally, there were tons of missed calls when I was away from the phone for extended periods of time. By allowing a live person, who speaks perfect English, to answer the line and then email who the client is allows me to triage the most important conversations while saving time on the conversations that can done later, on my time. This opened an entire new paradigm for my time; time that was previously going wasted.

There are plenty of services around (and I used a fair share of different ones), but the level of personalized attention that we received from Answering Legal is unparalleled - all our requirements were addressed promptly and, of course, the answering service representatives are super-professional. Thank you!

Great service! As a solo attorney with one family employee, we are not always available for client phone calls and it made me anxious. With answering legal, i have a peace of mind when i am with my family, kids and church knowing that my clients’ always be answered. This set up improves my quality time with my family too!!

Based upon the interactions I’ve had thus far with answering legal, I believe its operators are well trained and competent, that there are policies in place to allow them to continue to be so and that it will deliver what it promises.

Reliable. Nice pleasant people

Answering Legal has been great to work with. Their attendants are accurate and efficient so we get concise messages that are easy to process internally.

As a solo-attorney, I was really on the fence about spending money for a 24/7 receptionist like AL provides. But since human connection feels more important today than ever, I decided to give it a try. Chris, their Dir of Sales, provided white-glove service throughout the whole onboarding process and answered every question I asked with specifics. After a two week trial of emails about every missed call, I was hooked. More importantly than me however, are the potential clients and other attorneys who call and speak to an AL agent: they are delighted by their conversations. How do I know? About once a week someone who's trying to get a hold of me lets me know how impressed they are with my answering service and says something like, "I didn't know you hired someone new" or "that person was so kind - nice touch with whoever is answering the phone." This is a good reminder that so long as clients and referral partners are delighted with AL, I can only be delighted with them as well.

Chris Ferguson has been incredible to work with. Thank you!!

I really enjoyed your service and very sorry that I needed to terminate it. My problem was that I did not know what amount was going to be drafted from my account. That is information is significant for a solo practitioner like myself. Thank you

Great service and they are incredibly thorough with new client intake and getting calls, emails and texts to us. Our clients don't have any idea they aren't in house.

Answering Legal is a great investment. They know the law business and will follow your directions to make sure to get the details you need to turn calls into clients.

Answering Legal is a great service for our law practice. We never miss an opportunity to speak with prospective clients. Thank You!!

After using multiple other answering services, Answering Legal cannot be beat on accuracy of message taking, pricing, professionalism and promptness. They're support team is super responsive when we need to make adjustments. We are very lucky to have found them!

Cannot thank you enough for all your great service

We’re so grateful we found Answering Legal. The cost is absolutely worth it. Our clients have peace of mind knowing they’re heard after hours, and we've already seen a return on our investment through the valuable leads we’ve received. It’s been a game-changer for both client satisfaction and our business growth.

Has been the best decision I've made for mt business. Has freed up my time to work on my business and not be distracted by sales calls and other non-business solicitations and distractions.

Answering Legal has been a valuable addition to the firm, saving us time by eliminating the need to check voicemails and ensuring we don’t miss potential clients who might otherwise not leave a message. I wasn’t aware of how many calls were coming in over the weekend, but now I can respond immediately and schedule clients for Monday morning. Thanks to Answering Legal handling weekend calls, I’ve secured several new leads that I may have otherwise missed.

I hired Answering Legal about 6 months back and it was one of the best decisions I've made. Initially, I used them to bridge the gap while I was looking for a new assistant. Once I made the new hire, I cancelled the service and regretted it instantly. In fact, the very next day I hired Answering Legal back. I would highly recommend them to anyone.

Answering Legal works great. No need for a receptionist. I get messaged right away. Clients think it is my receptionist

Answering Legal has been a total game-changer for my law firm. Going from a solo practice to scaling up to make my first full-time hire was made so much smoother thanks to their team. They ensure every prospective client who calls gets a professional, immediate response, which has helped us capture leads we otherwise might have missed. Their staff is reliable, easy to work with, and seamlessly handles our calls so I can focus on handling cases in court. I highly recommend them to any attorney looking to grow their practice!

Very easy to work with and responsive customer service.

Recently, we left a generic answering service and transferred over to Answering Legal. The difference in service is impressive. They understand the business behind the practice of law, and their summaries are accurate, insightful, and professional.

Top notch answering service for law firms

Great service that can assist with a high volume of incoming calls.

Great service. Easy to set up. Responsive company. Highly recommend.

This service saved me. We get too many phone calls. MANY of them come in when I am already on the line. Additionally, there were tons of missed calls when I was away from the phone for extended periods of time. By allowing a live person, who speaks perfect English, to answer the line and then email who the client is allows me to triage the most important conversations while saving time on the conversations that can done later, on my time. This opened an entire new paradigm for my time; time that was previously going wasted.

There are plenty of services around (and I used a fair share of different ones), but the level of personalized attention that we received from Answering Legal is unparalleled - all our requirements were addressed promptly and, of course, the answering service representatives are super-professional. Thank you!

Great service! As a solo attorney with one family employee, we are not always available for client phone calls and it made me anxious. With answering legal, i have a peace of mind when i am with my family, kids and church knowing that my clients’ always be answered. This set up improves my quality time with my family too!!

Based upon the interactions I’ve had thus far with answering legal, I believe its operators are well trained and competent, that there are policies in place to allow them to continue to be so and that it will deliver what it promises.

Reliable. Nice pleasant people

Answering Legal has been great to work with. Their attendants are accurate and efficient so we get concise messages that are easy to process internally.

As a solo-attorney, I was really on the fence about spending money for a 24/7 receptionist like AL provides. But since human connection feels more important today than ever, I decided to give it a try. Chris, their Dir of Sales, provided white-glove service throughout the whole onboarding process and answered every question I asked with specifics. After a two week trial of emails about every missed call, I was hooked. More importantly than me however, are the potential clients and other attorneys who call and speak to an AL agent: they are delighted by their conversations. How do I know? About once a week someone who's trying to get a hold of me lets me know how impressed they are with my answering service and says something like, "I didn't know you hired someone new" or "that person was so kind - nice touch with whoever is answering the phone." This is a good reminder that so long as clients and referral partners are delighted with AL, I can only be delighted with them as well.

Chris Ferguson has been incredible to work with. Thank you!!

I really enjoyed your service and very sorry that I needed to terminate it. My problem was that I did not know what amount was going to be drafted from my account. That is information is significant for a solo practitioner like myself. Thank you

Great service and they are incredibly thorough with new client intake and getting calls, emails and texts to us. Our clients don't have any idea they aren't in house.

Answering Legal is a great investment. They know the law business and will follow your directions to make sure to get the details you need to turn calls into clients.

Answering Legal is a great service for our law practice. We never miss an opportunity to speak with prospective clients. Thank You!!

After using multiple other answering services, Answering Legal cannot be beat on accuracy of message taking, pricing, professionalism and promptness. They're support team is super responsive when we need to make adjustments. We are very lucky to have found them!

Cannot thank you enough for all your great service

We’re so grateful we found Answering Legal. The cost is absolutely worth it. Our clients have peace of mind knowing they’re heard after hours, and we've already seen a return on our investment through the valuable leads we’ve received. It’s been a game-changer for both client satisfaction and our business growth.

Has been the best decision I've made for mt business. Has freed up my time to work on my business and not be distracted by sales calls and other non-business solicitations and distractions.

Answering Legal has been a valuable addition to the firm, saving us time by eliminating the need to check voicemails and ensuring we don’t miss potential clients who might otherwise not leave a message. I wasn’t aware of how many calls were coming in over the weekend, but now I can respond immediately and schedule clients for Monday morning. Thanks to Answering Legal handling weekend calls, I’ve secured several new leads that I may have otherwise missed.

I hired Answering Legal about 6 months back and it was one of the best decisions I've made. Initially, I used them to bridge the gap while I was looking for a new assistant. Once I made the new hire, I cancelled the service and regretted it instantly. In fact, the very next day I hired Answering Legal back. I would highly recommend them to anyone.

Answering Legal works great. No need for a receptionist. I get messaged right away. Clients think it is my receptionist