Tony Prieto

In the first installment in our October theme for the blog, we’ll tackle three law office management takeaways and look at them from the perspectives of developing leadership, creating better hiring practices, and developing a better work/life balance.

If a business is like a building, then a solo lawyer is both the owner and general contractor. It's your job to make sure you have all the tools you need to succeed. Without them, your firm will be much less efficient and effective.

With 24/7 legal intake services, you'll make big impacts to your firm's bottom line, your effectiveness at securing incoming leads' information, and the information flow in your firm. Sometimes, making a small change can make a big difference.

More than anything else, new leads are looking at your online review average to find out if you're a good fit for their case. Ensuring your existing clients are happy, your new leads feel heard, and non-clients aren't upset is key to boosting your average review score.

Most investments need time to mature before they can pay off. That's not true of a legal intake center, however. You'll find that after investing in a legal intake center for your firm, you'll be saving money and boosting revenue immediately.

There are three factors that set the best legal intake companies in the business apart from the rest. When shopping for someone to handle your phones, make sure you’re looking for 24/7 optimization, specialized training, and state-of-the-art answering service technology.

Prioritizing time spent with the family will pay off in the long run, as these moments are literally priceless. But it does require a careful balancing act, one that a law firm virtual receptionist can help make easier.