Tony Prieto

In this post, we’ll discuss how a legal virtual receptionist will help your firm improve the client experience, increase your lead capture rate, and help you find balance between work and life.

Need more five-star reviews? Want to improve your lead capture rate? It may be time for your firm to invest in some phone answering help. In this blog, we’ll highlight some of the best solutions trained legal virtual receptionists can provide for growing firms.

Even with the advent of communications technology like email, video conferencing, and text messaging, phone calls remain the top method for getting in contact with a lawyer. If your phone handling isn’t working for your firm, it’s probably working against it.

While the beginning of the school year brings much-needed time to focus on your work, the transition from summer back into the school year can be its own trial. In this blog, we’ll share how hiring an intake receptionist can help make this transition simpler.

In case you weren’t able to make it—or if you need a refresher—in this post we’ll discuss key takeaways from our second annual summer reboot camp. Here’s a little spoiler: by the end of the blog, you might be tired of hearing about AI.

Understanding where your business comes from and capitalizing on that is key to running a successful business. In this post, we’ll discuss long-term strategies, as well as giving a few short-term tips, all with the goal of making sure your law firm has a solid source of new clients from referrals.

Improving your client experience can help your firm retain more clients and get better reviews, which will in turn attract more clients. In this blog post, we’ll discuss three areas in which you can improve your client experience: education, communication, and initial contact.