Miscellaneous

In this post, we’ll discuss how a legal virtual receptionist will help your firm improve the client experience, increase your lead capture rate, and help you find balance between work and life.

This conversation offers the unique marketing perspectives of a long-time attorney and the head of the legal marketing agency his firm uses. Topics of discussion include the best uses for AI in the legal marketing process and the importance of figuring out your client avatar.

Cedric Ashley joins hosts Cynthia Sharp and Becky Howlett discuss the importance of becoming aware of your implicit biases, examples of implicit bias impacting legal environments, being your own best advocate and much more!

Need more five-star reviews? Want to improve your lead capture rate? It may be time for your firm to invest in some phone answering help. In this blog, we’ll highlight some of the best solutions trained legal virtual receptionists can provide for growing firms.

In this episode, Michael Kennedy (Bar Counsel for The Vermont Judiciary) joins the show to discuss tying attorney competence to behavioral health issues, finding time every day to focus on wellness, keeping up with rapid technological changes and much more!

Even with the advent of communications technology like email, video conferencing, and text messaging, phone calls remain the top method for getting in contact with a lawyer. If your phone handling isn’t working for your firm, it’s probably working against it.

While the beginning of the school year brings much-needed time to focus on your work, the transition from summer back into the school year can be its own trial. In this blog, we’ll share how hiring an intake receptionist can help make this transition simpler.