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Any time an employee moves on from your office, it can feel like a big loss. But, when your law firm receptionist leaves, you’re essentially losing the heartbeat of your firm. Whether it be answering phone calls, taking messages, performing new client intake, transferring calls, or scheduling appointments, your receptionist does a lot to keep […]
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A lot needs to go right for a solo or small law firm to succeed. There needs to be a market for the legal services they are looking to provide, a strong cash flow, and the right team of people around the lawyer. But, even when small firms seemingly do everything right, they still often […]