Having a Bilingual Receptionist for Your Law Firm

One of the big benefits of having a bilingual receptionist is that they can talk to both English and Spanish speaking clients. This will help you to diversify your legal client base and really broaden the type and amount of casework that your law firm will be able to take on. Unfortunately, it is quite difficult to find a great full time bilingual receptionist who can meet the specific and varied needs of your law practice. That's where Answering Legal comes in, as their team of virtual receptionists, many of whom are bilingual, provide a professional demeanor, sound judgment and discretion when dealing with confidential legal matters. With that in mind, here are some benefits to using a 24/7 answering service like Answering Legal to handle all of your Spanish speaking clients.

A Bilingual Receptionist Opens Up the Language Barrier

Imagine this; a Spanish speaking potential clients call in and tries to reach your law firm, and no one can help him or her with their problem due to the language barrier? What happens next? Typically in a scenario like this, the opportunity for new business is lost. Using a Spanish answering service like Answering Legal will insure that the initial encounter with a Spanish speaking caller goes smooth and that the caller understands that the firm will be able to help them with their problem. Additionally, a virtual receptionist who is bilingual will help to add legitimacy to your law firm for Spanish speakers, as they will be much more likely to call in if they know that they will be answered on the other line by someone who speaks their language.

Diversify the Kind of Casework your Firm Takes On

If you have a Spanish speaking answering service such as Answering Legal, you will start to build a reputation for catering to Spanish speakers and have Spanish speakers call in for advice and to become clients of your law firm. When you start to bring on Spanish speaking clients, you will find that you not only start to diversify your client base but also the type of casework that you begin to take on. This will offer new challenges and opportunities and allow your law firm to tap into different networks. This will allow you to expand your law firm to new heights that you had ever imagined, and it will all be because of your use of a Spanish answering service such as Answering Legal.

Do keep in mind that when using a Spanish answering service such as Answering Legal you will need to also hire the right employees to handle your influx of Spanish speaking clients. This can include bilingual attorneys, paralegals and legal assistants and will help to ensure a certain legitimacy and show that you can properly cater to Spanish speaking clients. With all this infrastructure in place, and a Spanish answering service such as Answering Legal at your back, you will have great success in getting new cases from Spanish speaking clients.

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