Bilingual virtual receptionists

For years, law firms were largely unaware of just how critical legal intake is. It was a blind spot for most attorneys. But as time has passed and discussions about intake have become more common, a new problem has emerged. They’re not neglecting it out of ignorance. They’re neglecting it to save a buck.

All of the intake information our receptionist team collects on a law firm’s behalf can now be automatically sorted into PracticePanther’s software. The days of attorneys having to manually enter new client details into their PracticePanther account are officially over.

If you missed our Law Firm Summer Reboot Camp this year, you may have missed how often our experts discussed AI! This technology is transforming the legal world, and our guests had a lot to say about what that transformation will look like.

Answering Legal’s integration with Smokeball will give attorneys a powerful way of managing their inbound phone leads. Virtual receptionists’ messages will be input as forms customized for every law firm, and from there, a firm can decide what to do with the information.

Making the switch from physical office to virtual doesn’t have to affect your marketing strategy. As new school as your firm might be, some old school tactics are still worth keeping around. After all, most clients are still going to call you to make first contact.

While AI has hogged the spotlight of legal tech for the last few years, cloud technology has not become any less important. Instead, since 2020, it has become standard fare in legal tech. If your tools aren’t cloud-compatible, you’re operating at a severe disadvantage.

While price and quality often go hand in hand, it’s not always true. So how can one tell the difference between average legal intake services providers and their premium counterparts? In this blog, we’ll go over three ways to know you’ve found premium legal intake services.

Often, outsourced services are considered of lesser quality than those that originate from within a business. We’re here to argue that that stigma shouldn’t exist; that one bad apple needn’t spoil the whole bunch.