Inside Answering Legal: Erin Basinger Details Her First Year Running A Firm And Using Our Service
Welcome to episode three of the Inside Answering Legal Podcast! This show, hosted by Taryn Winter Brill (aka TWB), provides a behind-the-scenes look at Answering Legal’s 24/7 virtual receptionist service and customer experience.
Check out the episode below. You can also enjoy it on YouTube, Spotify and Apple Podcasts.
In this episode, Taryn is joined by Erin Basinger, the founder of Basinger Law, PLLC, and a current Answering Legal customer. Erin discusses how hiring Answering Legal has made life easier during the early days of her practice, her experience as one of the first users of the Answering Legal app, how 24/7 coverage from our virtual receptionist team has created more freedom in her life and much more!
About our guest:
Erin Basinger began Basinger Law in 2023 to pursue her passions in entertainment, business and intellectual property law and help North Carolina and New York residents protect their creative and professional work. As the only attorney at the firm she takes great pride in getting to know her clients’ needs and works diligently to provide informed and professional counsel in all of her practice areas.
Learn more about Basinger Law, PLLC here!
About our company:
Answering Legal provides law firms with a professional, highly trained answering service for any sized law firm. We are more than just another answering service, because we treat every one of your calls as a potential client. After all, we have to, being that we see ourselves as an addition to your law firm. Our services benefit thousands of legal professionals each day because lawyers tend to receive a very high volume of both client and non-client related calls. We provide each legal professional a unique opportunity to modify how we handle your calls, whether it is a current client, potential new client or a non-client related call.
Interested in learning more about Answering Legal? Book an appointment to speak with us here!
About our host:
Taryn Winter Brill is an experienced journalist, producer, speaker and media trainer. She has worked as a correspondent for Good Morning America and the CBS Early Show.
Check out the previous episode of Inside Answering Legal here!
Inside Answering Legal is a part of the Answering Legal podcast network. This podcast is produced and edited by Joe Galotti. You can reach Joe via email at [email protected].
Share this article
Share this article
Recent articles
How Lawyers Can Take a Real Vacation Without Losing Leads
[Read More>]In this holiday-themed episode, hosts Nick and Tony share insights on how law firm owners can maintain client engagement while out of the office, highlight the value of virtual receptionists and auto-responses for preserving a strong client experience, and offer practical tips to help attorneys truly relax and enjoy their vacations without compromising their business operations.
The Hidden Referral Goldmines Your Law Firm Is Ignoring with Delisi Friday
[Read More>]Delisi Friday (Founder of First Call Friday) joins to discuss the value of integrating referral strategies into everyday practice, hidden referral sources lawyers should be exploring and ensuring staff are trained to recognize and act on referral opportunities.
Beyond the First Call: How Great Legal Intake Builds Sustainable Law Firm Growth
[Read More>]We’re taking a closer look at the return on investment that comes from building a truly great legal intake process. The short-term ROI is easy to grasp: capture more leads, secure more cases, and bring in more revenue. However, the true value of a strong intake process goes much deeper.
The High Cost of Cheap Intake: Why Cutting Corners Hurts Law Firms
[Read More>]For years, law firms were largely unaware of just how critical legal intake is. It was a blind spot for most attorneys. But as time has passed and discussions about intake have become more common, a new problem has emerged. They’re not neglecting it out of ignorance. They’re neglecting it to save a buck.