Inside Answering Legal: Erin Basinger Details Her First Year Running A Firm And Using Our Service
Welcome to episode three of the Inside Answering Legal Podcast! This show, hosted by Taryn Winter Brill (aka TWB), provides a behind-the-scenes look at Answering Legal’s 24/7 virtual receptionist service and customer experience.
Check out the episode below. You can also enjoy it on YouTube, Spotify and Apple Podcasts.
In this episode, Taryn is joined by Erin Basinger, the founder of Basinger Law, PLLC, and a current Answering Legal customer. Erin discusses how hiring Answering Legal has made life easier during the early days of her practice, her experience as one of the first users of the Answering Legal app, how 24/7 coverage from our virtual receptionist team has created more freedom in her life and much more!
About our guest:
Erin Basinger began Basinger Law in 2023 to pursue her passions in entertainment, business and intellectual property law and help North Carolina and New York residents protect their creative and professional work. As the only attorney at the firm she takes great pride in getting to know her clients’ needs and works diligently to provide informed and professional counsel in all of her practice areas.
Learn more about Basinger Law, PLLC here!
About our company:
Answering Legal provides law firms with a professional, highly trained answering service for any sized law firm. We are more than just another answering service, because we treat every one of your calls as a potential client. After all, we have to, being that we see ourselves as an addition to your law firm. Our services benefit thousands of legal professionals each day because lawyers tend to receive a very high volume of both client and non-client related calls. We provide each legal professional a unique opportunity to modify how we handle your calls, whether it is a current client, potential new client or a non-client related call.
Interested in learning more about Answering Legal? Book an appointment to speak with us here!
About our host:
Taryn Winter Brill is an experienced journalist, producer, speaker and media trainer. She has worked as a correspondent for Good Morning America and the CBS Early Show.
Check out the previous episode of Inside Answering Legal here!
Inside Answering Legal is a part of the Answering Legal podcast network. This podcast is produced and edited by Joe Galotti. You can reach Joe via email at [email protected].
Share this article
Share this article
Recent articles
How “The Hometown Lawyer” Became a Winning Brand
[Read More>]Joshua Hodges (Partner at Kruger & Hodges Hometown Injury Lawyers) joins to discuss how leaning into your strengths can shape a powerful law firm brand, why authentic community engagement can be a more effective marketing strategy than traditional tactics and how mastering client intake and phone handling can ultimately make or break a firm’s ability to grow.
How Community Engagement Can Fuel Your Next Wave Of Cases
[Read More>]Muhammad Ramadan (Founder of Attorneys of Chicago) joins to discuss how lawyers can build a thriving practice through community engagement, why leading with generosity builds stronger client relationships and how authenticity helps lawyers stand out in crowded markets.
The Response Time Reality Destroying Law Firm Growth
[Read More>]In Episode 14, Nick and Tony break down how follow-up speed can make or break a law firm’s ability to win new clients. They explore why today’s prospects expect fast responses, how delays lead to lost opportunities and what communication methods clients actually prefer.
The Secret to a Full Referral Pipeline (That Most Lawyers Miss)
[Read More>]Delisi Friday (Founder of First Call Friday) joins to discuss how law firms can turn rejected cases into long-term relationships, why reciprocity is the foundation of a strong referral network and what to do when referrals aren’t being returned.