Inside Answering Legal: Erin Basinger Details Her First Year Running A Firm And Using Our Service

Welcome to episode three of the Inside Answering Legal Podcast! This show, hosted by Taryn Winter Brill (aka TWB), provides a behind-the-scenes look at Answering Legal’s 24/7 virtual receptionist service and customer experience.
Check out the episode below. You can also enjoy it on YouTube, Spotify and Apple Podcasts.
In this episode, Taryn is joined by Erin Basinger, the founder of Basinger Law, PLLC, and a current Answering Legal customer. Erin discusses how hiring Answering Legal has made life easier during the early days of her practice, her experience as one of the first users of the Answering Legal app, how 24/7 coverage from our virtual receptionist team has created more freedom in her life and much more!
About our guest:
Erin Basinger began Basinger Law in 2023 to pursue her passions in entertainment, business and intellectual property law and help North Carolina and New York residents protect their creative and professional work. As the only attorney at the firm she takes great pride in getting to know her clients’ needs and works diligently to provide informed and professional counsel in all of her practice areas.
Learn more about Basinger Law, PLLC here!
About our company:
Answering Legal provides law firms with a professional, highly trained answering service for any sized law firm. We are more than just another answering service, because we treat every one of your calls as a potential client. After all, we have to, being that we see ourselves as an addition to your law firm. Our services benefit thousands of legal professionals each day because lawyers tend to receive a very high volume of both client and non-client related calls. We provide each legal professional a unique opportunity to modify how we handle your calls, whether it is a current client, potential new client or a non-client related call.
Interested in learning more about Answering Legal? Book an appointment to speak with us here!
About our host:
Taryn Winter Brill is an experienced journalist, producer, speaker and media trainer. She has worked as a correspondent for Good Morning America and the CBS Early Show.
Check out the previous episode of Inside Answering Legal here!
Inside Answering Legal is a part of the Answering Legal podcast network. This podcast is produced and edited by Joe Galotti. You can reach Joe via email at [email protected].
Share this article




Share this article
Recent articles
Legal Intake 101: Scripts, Strategy & Sales You’re Ignoring
[Read More>]In the second episode of The Legal Intake Experts podcast, hosts Nick Werker and Tony Prieto discuss the value of using a CRM, effective client communication, and the benefits of employing a third-party answering service.
The Best Legal Marketing Agencies To Work With In 2025
[Read More>]This post highlights the top legal marketing agencies to work with in 2025, outlining their strengths, specialties, and the types of firms they serve best. From SEO powerhouses to full-service digital experts, you’ll discover which agencies can help your practice stand out online and convert more leads into paying clients.
Cameron Herold: Scaling 1-800-GOT-JUNK? & Lessons for Law Firms
[Read More>]Cameron Herold (Founder of the COO Alliance) joins to discuss the importance of creating a vivid vision, practical strategies for law firms to attract the right talent, the significance of listening to team members and much more!
The Shocking Truth About Law Firm Intake Failures
[Read More>]In the debut episode of The Legal Intake Experts podcast, hosts Nick Werker and Tony Prieto dive into the common issues law firms face with their intake processes. Discover why failing to manage your intake properly could be costing you clients and how you can address these mistakes.