Now more than ever, law firms need to be making live phone answering a priority. And while it may seem unwise to spend money on any kind of additional services these days, investing in Answering Legal’s 24/7 virtual receptionist team is actually one of the smartest decisions you can make right now. Here are 13 reasons to get started with our virtual legal receptionist service right away.
1- We’re currently offering all new customers 200 free minutes
As the coronavirus pandemic continues into a new season, we recognize that a lot of law firms are still struggling to get by. We also know that everyone has a role to play in getting through this situation, which is why Answering Legal has put together an offer that will hopefully provide some much needed phone answering assistance for law firms across the United States. Any law office that signs up with our service now, will get the first 200 minutes they use absolutely free. There’s no catch to this deal, and you can take as long as you’d like to use your 200 free minutes. Take advantage of this opportunity now, and make sure you stay connected with your community this summer.
2- When clients start calling again, we’ll make sure you’re ready
We understand that most law firms aren’t getting a lot of calls right now. For now, many legal issues are taking a backseat, as we turn our attention to addressing COVID-19 related matters. But before long, it will be time for us to deal with the legal aftermath caused by the current pandemic, and lawyers must be prepared for a rise in new case requests later in the summer. With Answering Legal behind you, you’ll never have to worry about missing out on a new lead opportunity. Our 24/7 virtual receptionist team will always be there to answer any call you and your staff can’t get to, and help you capture new clients.
3- Our advanced features make it easier to work from home
We don’t know how long lawyers will be forced to work remotely. Depending on where you live, you may end up working from your home office for a significant portion of the summer. Not being at the office presents a lot of obstacles for lawyers, but using Answering Legal can make your work days a lot simpler. We provide attorneys with advanced message taking, overflow call handling and live call transferring. We also give attorneys the ability to control and use our advanced features right from their cell phone. Learn more here!
4- Zoom fatigue is real
While giving clients the option to speak with you via video chat is a great thing to do, many people will still prefer to talk by phone. Getting set up with video technology is often exhausting and we all have bad hair days. Give your clients multiple communication options, and aim to make things as easy as possible for them by always having a live receptionist ready to talk over the phone.
5- Thousands of lawyers already love us
It’s true. Check out some of our recent customer case studies, to see what real attorneys have to say about our virtual legal receptionist service.
6- When summer holidays come around, we got you covered
No, the summer won’t be exactly the same this year, but there will still be plenty of occasions to celebrate. Answering Legal’s virtual receptionist team remains active 365 days a year, including Memorial Day, the 4th of July, and Labor Day. You can feel confident stepping away from work on all holidays, knowing that our receptionist team will be there to keep you from missing any new business.
7- Your legal intake services need to be 24/7
It’s impossible to know when your next big client opportunity will be presenting itself. That’s why it is important to not only have a live representative of your firm ready to greet all your callers, but always have a representative in place who can confidently take new leads through the legal intake process. All of Answering Legal’s virtual receptionists have been extensively trained on performing legal intakes, and can perform the process using intake questions personalized by your firm. Find out more about our legal intake services here.
8- You need time to relax
Constantly answering phone calls and worrying about missing calls can be a significant burden for attorneys at growing practices. Answering Legal’s virtual receptionist team will always be around to provide your callers with a live caring voice, and having them in place can eliminate a great deal of stress from your summer. If you want to take some time to lounge around the pool or have a barbeque with the family, just allow your calls to be forwarded to our service for a while. Making time for self-care and taking care of loved ones is extra important these days, and we’ll make sure you never have to choose between enjoying a healthy life and securing new clients.
9- Specialized training makes a big difference
Unlike many answering services out there, our receptionists only work on behalf of law offices. This allows all our new receptionist recruits to focus in on and get really good at answering legal phone calls. By the time a member of our receptionist team completes their training process, they truly are pros in dealing with legal consumers, which is great news for your firm.
10- Our service never goes down, even during the peak of storm season
The summer is known for its beautiful weather, but it can also bring some nasty rain and winds. During thunderstorms or even more significant storms, you can trust that our receptionist service will remain up and running, even when your firm isn’t. Even with our virtual receptionists currently working remotely, following stay-at-home guidelines presented in our home state of New York, our technology allows us to work totally interruption free.
11- You’re still allowed to take a vacation this summer
Your traveling options may be restricted right now, but that doesn’t mean you shouldn’t plan to take some time off from work. Vacationing (or staycationing) with Answering Legal is easy, as you can turn on full-time call forwarding to our service at any time, and keep forwarding calls to us for as long as you want. We’ll keep you updated on any missed calls via text and email messages.
12- We offer 24/7 live support
Many of the law firms that get started with Answering Legal end up staying with us for several years. One of the biggest reasons attorneys continue to use our service is because we’re always available to make updates to their accounts and discuss any call handling issues they might be having. Like our receptionists, our support team is currently working remotely from their homes, and are available to address new customer requests at any time.
13- Answering Legal is always free to try
Even if you’re unsure about paying for a virtual legal receptionist service, it’s still worth your time to go through a seven day free trial with Answering Legal. After using our service for a week, you may find our receptionist team too valuable to give up. We also have flexible pricing plans that can be adapted to meet the call handling needs of any firm. And remember, you can get 200 free minutes if you sign up now. To get started with your free trial, fill out this form, or call us at (631) 400-8888.
We at Answering Legal hope all our readers and their families remain safe and healthy during this time. Click here to learn more about what our company is doing to help the legal community during the pandemic.