Meet Your Legal Receptionist
If you are a key player in a law firm, you know the importance of having a great legal receptionist. Unfortunately, hiring a full time legal receptionist off of a job board may not always get the best results, especially if you are looking for a truly bilingual legal receptionist. That's why you should consider a virtual receptionist from a legal answering service such as Answering Legal. The virtual legal receptionist that is provided will act as an in-house agent that is trained to fully integrate with your firm whenever you miss the call, ensuring the new and existing callers don’t even know they’ve reached an answering service, and can relay all the pertinent information to you via text or email. They will also be able to patch calls into you wherever you are as well so that you never miss an important client call. With that in mind, here are some benefits of using a virtual legal receptionist for call handling and message taking.
Why You Should Hire a Virtual Legal Receptionist
A legal receptionist service will be able to answer calls for your law firm as though they are present in their office, all without having to be physically present. They will be able to forward appropriate callers to your cell phone so that you can speak to them in real time and will be trained in the specifics of your law firm so as to know which clients and customers merit your attention.
The Benefits of a Virtual Legal Receptionist
Using a professional methodology and having a client facing demeanor, a virtual legal receptionist from a company such as Answering Legal will keep an active client list that you provide them so that they can handle your confidential and personal information appropriately. Potential clients and customers who call in to your law firm will respond much better to a live operator than an automated system or a recording, and your virtual legal receptionist will be a professional, experienced operator who will act professionally and reliably on all phone calls. This will allow you to focus on the important legal tasks at hand, and manage your clients’ expectations, and make your availability your own.
There are many benefits to hiring a legal answering service such as Answering Legal. The virtual legal receptionists at a legal answering service such as Answering Legal will be able to communicate proactively and effectively with your clients. This will make your clients feel like they are catered to properly and professional, especially if they are Spanish speaking and require a bilingual receptionist in order to be understood. By using state of the art technology and products, your virtual law firm receptionist from a legal answering service such as Answering Legal will be able to save you money on a full time receptionist, and help you to capture new business that you need to thrive as a flourishing law firm that rises above its competition by using a legal answering service.
P: 631-686-9700
Share this article
Share this article
Recent articles
The High Cost of Cheap Intake: Why Cutting Corners Hurts Law Firms
[Read More>]For years, law firms were largely unaware of just how critical legal intake is. It was a blind spot for most attorneys. But as time has passed and discussions about intake have become more common, a new problem has emerged. They’re not neglecting it out of ignorance. They’re neglecting it to save a buck.
The Real Reason Your Law Firm Isn't Converting Leads (It's Not Your Agency)
[Read More>]In the fifth episode of The Legal Intake Experts podcast, Nick and Tony infuse some Halloween spirit by discussing their favorite costumes before diving into a crucial topic: identifying responsibility when a law firm isn't bringing in new clients. Our experts explore the relationship between marketing agencies and law firm intake processes, emphasizing the importance of seamless communication and proper follow-up.
The Marketing Strategy Session Every Law Firm Needs — with Ron Latz
[Read More>]Ron Latz (Founder and Law Firm Fractional CMO at LegalFenix) joins to discuss the importance of having a diversified marketing strategy, how to build a strong brand as a law firm, and the critical role of intake processes in converting leads.
Don't Panic, Prepare! After Hours Intake Solutions and The Situations You'll Need Them In
[Read More>]In the fourth episode of The Legal Intake Experts podcast, hosts Nick Werker and Tony Prieto cover the challenges law firms face with after-hours calls. They address the need for proper planning, managing expectations, and being adaptable to ensure potential clients receive timely responses.