Why An Answering Service For Lawyers Should Be On Your Holiday Wish List

The end of the year is almost here! You’ve let everyone know when you’ll be unavailable, finished buying gifts for your staff, and sent out all your holiday cards. It’s finally time to take a break. You’ve cleared your schedule for some time with the family and even booked a tropical vacation. What a time to be alive!

Just one problem: your phones are still ringing. Sadly taking time off during the holidays isn’t so easy for lawyers. Criminal defense attorneys have to deal with the fallout of poor decisions made at holiday parties. Family lawyers usually stay busy, thanks to drama created by awkward family gatherings. Even injury attorneys have to worry about holiday shoppers slipping and falling in a department store during a sales rush. In just about every legal field, new client opportunities end up presenting themselves during the holidays.

With this being the case, lawyers are seemingly left with two unenviable choices. Either take time off and sacrifice potential new business or don’t take time off and miss out on a much needed break. Why do the holidays have to be so stressful?

Getting Help From The Answering Legal Workshop

There is of course a third option, which is all too often overlooked. Hiring an answering service for lawyers! A company like Answering Legal can help attorneys keep tabs on their firm, while also getting a much needed break from the stress of their office.

Answering Legal provides:

1. Trained receptionists to field your calls 24/7/365 (holidays included)
2. Full legal intakes on all first time callers to your firm
3. Sophisticated call routing and live transferring
4. Precise message taking and the ability to send all new customer messages directly to a lawyer’s phone via text or email message.

All of the above features will make it easier for you to step away from the office for a few days, or even a few weeks. Our receptionist team will make sure every call to your firm is handled in the correct manner while your away, giving you some much needed peace of mind and the ability to actually enjoy that gift swapping game you play with the family, that no one actually knows the name of.

So How Will My Vacation Go?

Working with Answering Legal during your time off is actually pretty simple. The process starts with you letting us know which days you’ll be away, and requesting that all of your in-office calls get directed to our receptionist team. This ensures that every time a new potential client calls in, they get to speak with a live, professional voice, that can answer any basic questions they might have and take them through a proper legal intake process. This will make a much better impression on customers then some automated message with a cheesy holiday jingle in the background.

At the conclusion of each call, you’ll receive a message alert, notifying you that someone has called your office, along with a detailed message of what the call was regarding. In addition, you’ll receive important information regarding the caller and their case. These messages get sent directly to you via text message and/or email, so checking up on your calls will be as easy as looking down at your phone. You won’t even have to get up from the big comfy chair in your den or put down your eggnog.

If the message indicates that the call isn’t time sensitive, which will be the case for most of your calls, you can wait till your vacation concludes to handle it. However, if the message indicates that the call is regarding an urgent matter, you can briefly put your vacation on pause, and get on the phone to speak with the caller. Our message taking services will keep your stress and work time to a minimum during your holiday break, while still giving you the opportunity to win over significant clients that might end up passing you by otherwise.

How Do I Get Started?

Teaming up with an answering service for lawyers is simple. Fill out our online form, and one of our Customer Success Elves...I mean Experts, will soon be contacting you to help set up your account and answer any further questions you might have. You can also reach our team by calling 631-400-8888.

Your time as an Answering Legal customer will begin with a 10-day free trial. This trial requires no commitments or signing of contracts, and allows you to get a better idea of how our service works before you head out for your holiday getaway.

See our terms and conditions for using a trial specifically for the days between December 5th and January 7th*

Keep in mind that this isn’t just an investment for the short term. With premium features like bilingual phone answering, overflow call handling, and appointment scheduling, Answering Legal is a service that can help you do big things in the new year as well. There is no better present you can give yourself this December, then signing up with our answering service. We can’t wait to get started with your firm, and help make your holiday season an unforgettable one.