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Customer Stories

Answering Legal Customer Stories: Amy Truran

Nov 11, 2026

By: Tony Prieto

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“Most clients will call, and if they don’t reach someone, they will hang up and call the next attorney.” Amy Truran, principal attorney at Bay Bankruptcy, knows how much a single missed call can cost a law firm.

As a solo practitioner, Amy needs to get back to every potential client, but no attorney can be available all the time. And as she points out, the moment you step away is exactly when the important calls come in. With Answering Legal, every call is answered by a live receptionist, so no opportunity slips through the cracks.

What Amy values most is the freedom it gives her: “I can take a day, I can take a week, it doesn’t matter.” Knowing her phones are always covered, she can spend more time gardening, cooking, baking, and most of all, being with her family.

For a limited time, all law firms currently have the opportunity to get started with 400 free minutes of our service. You can sign up for your free trial here!

Want to learn more about the Answering Legal experience? Check out our list of customer stories below.

Dwaine Massey

Steven P. Berne

Brian D. Granville

Keith Dent

Scott A. Snyder

John A. Davis, Jr. and Steven R. Davis

Allison Gordon

Kamiel Harrison

Neal Davis

Lonny Fish

Justin Reiff

Paul M. Marriett

Bianca Santorini

Christopher Curley, Maj. (Ret)

Kaitlin Nares

Martin Quintana

Neil Gainsberg

Margot L. Gannes

Anthony M. Grandinette

Laura Pfeifer-Battiloro

Brian D. Perskin

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