Learn More About Our Features

All of our features are included with every plan — designed to help you make more money, and manage your firm easier.

We integrate with all your favorite legal software.

Call Sorting

We can integrate with your CRM, allowing each call to be automatically sorted into your system. Any information our virtual receptionists collect can be added to a new or existing file in your CRM.

Workflow Automation

Automate your workflow with the information our virtual receptionists send you. Automatically send follow up emails, calendar reminders, and more.

Custom Triggers

With our integrative capabilities, you can set up custom triggers for every call. Your imagination is the limit; our integrations can do anything that would make your firm run even smoother.

Live Call Transferring

Have Answering Legal screen your calls, so that you can save time, and decide who you want to speak to right away, and who you can call back later.

Overflow Call Handling

We have the ability to allow the call to ring on your phone first, before the call forwards over to Answering Legal. If your lines are occupied or you’re too busy, we’ll handle the overflow calls.

24/7 Live Answering

We’re not your part time secretary. We answer calls before you get into the office, and after you’ve left for the day, making sure none of your callers ever reach a voicemail system.

Message Taking

We ask your callers the questions that you need answered, so that calling them back when you’re available isn’t a fact finding process. All messages are sent to your phone and email instantly.

Lead Capturing

Those advertisements you’ve been running are working! Now it’s time to make sure that the money you’ve spent isn’t wasted by not picking up the call from a new client.

Full Legal Intake

Legal Intake ensures that your clients feel like they’ve really begun to hire you, as someone is paying attention to the details of their issue. Customize every question on your legal intake.

Bilingual Receptionists

We offer Spanish speaking virtual receptionists 24 hours a day, so that your phones are always answered, and none of your callers are turned away due to a language barrier.

Appointment Scheduling

Callers don’t want to just give their information on the phone, they want to know when they can come to your office for a consultation. We’ll schedule appointments on your calendar.

Customizable Setup

Your business is always evolving, so we adapt to every change you need to make on the fly. Change everything from the way we answer, to where we send your messages.

Pricing

Do you charge extra for each of your services?

No! Every premium service is included with an account at Answering Legal. We never charge you extra to provide our unmatched services.

Will the amount I pay Answering Legal determine which features I have access to?

No! Every single account, from our lowest paying customer, to our highest paying customers, has access to the same premium features that we offer.

Can I have all of the same services for nights and weekends?

Yes! We are always here, answering phones, and providing the same premier service at all hours of the day!

Customization

Can Answering Legal handle my calls in Spanish?

Yes, we are a bilingual answering service, meaning we can handle any call in Spanish 24 hours a day.

Can I change who the virtual receptionists patch new/existing clients to?

Yes! At any time, you can change anything about your call protocol. Simply contact us at 631-778-7010 or email [email protected]. We’ll make your changes instantly.

Can Answering Legal follow a custom legal intake script?

Yes! We can ask your potential new clients any questions that will obtain information you deem relevant. Provide us with a script, use one of our tailored intakes.

Availability

Is Answering Legal 24/7/365?

Yes! Except on Leap Years. Then we’re 24/7/366. Read more about our 24/7 Live Answering Service here.

Does Answering Legal even answer my calls on major holidays?

Yes. Christmas, Hanukkah, New Year’s, and you name it. We really are open every single day of the year, answering phones for law firms all over the country.

Does Answering Legal schedule appointments?

Yes we do! We schedule appointments for you to ensure that every client has the best chance of getting your help as soon as possible.