Customizable setup
Every law firm is different.
We’ll help customize our legal answering service to meet your every need.
“The nice thing about Answering Legal is that it’s so flexible, you’re able to customize it entirely to fit your firm’s needs, your firm’s hours, and your firm’s boundaries that you want to set with clients.”
- Bianca Santorini, Principal Attorney, Santorini Law Firm
A legal answering service
built by experts to serve your firm
Meet Tom Lawyer
Tom Lawyer runs a small personal injury firm specializing in workplace injuries, and he’s in a very competitive market. He’s hired Answering Legal to handle his phone calls because he’s tired of losing leads to his competition when he can’t get to the phone.
Helping you build your business
Here at Answering Legal we take a consultative approach to customization. You’re the expert on your firm; we’re the experts when it comes to capturing leads. By combining your expertise with that of our account specialists, we’re able to build the right answering service for your firm.
Perfecting intake
The best of both worlds
Tom Lawyer wants to make sure he gives clients a personal welcome to his firm without losing out on potential business. He also has an in-depth intake questionnaire designed to get him all the information he needs in one go.
We’ll provide overflow call handling to make sure the phone rings in his office first before it’s forwarded to our receptionists, and a copy of his intake form to each of those receptionists.
Data management
Everything in its place
Tom Lawyer runs his firm from his 8am MyCase dashboard, tracking his time and his intake from one software suite. He wants to keep the workflow that works for him while raising his lead capture rate.
We integrate with all kinds of law firm software, including top CRMs like Clio Grow and 8am MyCase. We’ll make sure every new caller appears in Tom’s Online Leads pipeline.
Following up
Staying on the go
Tom Lawyer doesn’t spend a lot of time in court, but he does have two kids, and wants to be able to monitor his firm while he’s taking them to and from school, practice, and visits with the grandparents.
The Answering Legal app can join Tom’s productivity suite, allowing him to stay on top of his firm’s communications and follow up whenever he has a free moment.
Putting it all together
Building the perfect workflow
We build custom workflows based on customer preferences every day at Answering Legal. It’s all made possible by a service built from the bottom up to be 100 percent customizable.
Tom Lawyer will have 24/7 phone coverage, a CRM integration, a way to follow up with clients from anywhere, and all it took was a 15-minute phone call.
We will build it for you
The best part? We consult with lawyers just like you to build a workflow that works for their firms, and then go build it for them. You won’t have to lift a finger.
We’ll gather all the information we need on one 15-minute phone call.
Our receptionists will start answering for your firm the same day.
Everything can be changed by contacting our 24/7 support team.
by the numbers
2,000+
Active Law Firms
3,143
Active App Users
100%
U.S. Based
753
Active Direct Integrations
24/7
Always Available
We’re the #1 24/7 legal answering service
Why? Because we only answer for lawyers. Our receptionists train for months before ever picking up the phone for a law firm. We’re dedicated to building a custom workflow for every law firm, from greetings to intake forms and all the way to CRM integrations. Customization starts with the first setup call, and you can make changes to your legal intake process at any time.
Try us for free
See what Answering Legal can do for you, free of charge. No credit card require. Cancel any time.
Try for free
Preview our pricing
We’re a flat-rate service, so all of our features are included in every pricing package. We’ll build a custom minutes package based on your needs.
See our pricingSkip the data entry
Our legal intake services work seamlessly with the software you’re already using.
Learn more
Explore more of our features
Here are just some of the features that help us make sure law firms never miss another new client call.
Frequently Asked Questions
See for yourself, no strings attached
Want to know what Answering Legal can do for your firm? Our 400 minutes free trial will let you experience everything we have to offer, from custom legal intakes to CRM integrations. And the best part is, we don’t even need your credit card to get started!
Get started with 400 free minutes!
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Tell us a bit about your firm, and our customer success team will be in contact to set up your free trial soon!