We integrate with all your favorite legal software.
Call Sorting
We can integrate with your CRM, allowing each call to be automatically sorted into your system. Any information our virtual receptionists collect can be added to a new or existing file in your CRM.
We help you provide superior service for your callers.
Live Call Transferring
Have Answering Legal screen your calls, so that you can save time, and decide who you want to speak to right away, and who you can call back later.
Get all the info you need to help you obtain the lead.
Message Taking
We ask your callers the questions that you need answered, so that calling them back when you’re available isn’t a fact finding process. All messages are sent to your phone and email instantly.
Customizable to fit all of your business needs.
Bilingual Receptionists
We offer Spanish speaking virtual receptionists 24 hours a day, so that your phones are always answered, and none of your callers are turned away due to a language barrier.
Frequently Asked Questions
Pricing
Do you charge extra for each of your services?
No! Every premium service is included with an account at Answering Legal. We never charge you extra to provide our unmatched services.
Will the amount I pay Answering Legal determine which features I have access to?
No! Every single account, from our lowest paying customer, to our highest paying customers, has access to the same premium features that we offer.
Can I have all of the same services for nights and weekends?
Yes! We are always here, answering phones, and providing the same premier service at all hours of the day!
Customization
Can Answering Legal handle my calls in Spanish?
Yes, we are a bilingual answering service, meaning we can handle any call in Spanish 24 hours a day.
Can I change who the virtual receptionists patch new/existing clients to?
Yes! At any time, you can change anything about your call protocol. Simply contact us at 631-778-7010 or email [email protected]. We’ll make your changes instantly.
Can Answering Legal follow a custom legal intake script?
Yes! We can ask your potential new clients any questions that will obtain information you deem relevant. Provide us with a script, use one of our tailored intakes.
Availability
Is Answering Legal 24/7/365?
Yes! Except on Leap Years. Then we’re 24/7/366. Read more about our 24/7 Live Answering Service here.
Does Answering Legal even answer my calls on major holidays?
Yes. Christmas, Hanukkah, New Year’s, and you name it. We really are open every single day of the year, answering phones for law firms all over the country.
Does Answering Legal schedule appointments?
Yes we do! We schedule appointments for you to ensure that every client has the best chance of getting your help as soon as possible.