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How to Forward Calls From a Landline or VoIP System to Answering Legal

Never miss an important call—forward your business line to Answering Legal so we can answer every call professionally and promptly.

Forwarding From a Traditional Landline

To Forward All Calls:

• Pick up the handset and wait for a dial tone.
• Dial *72, then immediately dial your Answering Legal number.
  Example: *728001234567
• Wait for a confirmation tone or message.
• Hang up. Your calls are now forwarded.

To Cancel Forwarding:

• Dial *73 and wait for confirmation.
• Hang up to disable forwarding.

Note: Some providers use variations like 72# or require pressing the call button. If this doesn't work, check with your landline provider.

Forwarding From a VoIP System (e.g., RingCentral, Vonage, Nextiva)

Most VoIP platforms allow forwarding based on time, caller type, or status (e.g., no answer).

Steps:

• Log into your VoIP provider’s admin or user portal.
• Go to Call Handling, Call Routing, or Forwarding Settings.
• Choose your condition (e.g., always, after-hours, or when busy).
• Enter your Answering Legal number.
• Save changes.

Tips for Reliable Forwarding

• Test the setup by calling from another number.
• Set voicemail delay longer than your forwarding delay.
• Let our team know if you need different scripts or handling instructions based on call type or time of day.