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Can the chatbot schedule appointments?
Published: 07.18.25
Overview
Yes, the AI-powered intake chatbot from Answering Legal can schedule appointments directly on your calendar. This feature enhances your intake workflow by giving potential clients a seamless experience from initial inquiry to scheduled consultation.
How It Works
- Integrated Calendar Access: During onboarding, you’ll provide access to your existing calendar or scheduling tool. This could be via direct integration or a link to your appointment scheduler (e.g., Calendly, Google Calendar, etc.).
- Real-Time Scheduling: After collecting client intake details, the chatbot will display available time slots and allow the client to book directly within the chat interface.
- Avoids Double-Booking: The chatbot respects your calendar's availability and rules, ensuring no overlapping or unscheduled bookings.
- Client Confirmation: Once booked, the client receives a confirmation, and the event is added to your calendar with all relevant intake details.
What You Need to Provide
- Your Calendly Access Token
- Go to calendly.com, click on Integrations & Apps, go to API & Webhooks, click Generate New Token, give it a name, and send it to the Tech Team at Answering Legal.
Benefits
- 24/7 appointment setting—even after business hours
- Less back-and-forth with leads
- Higher conversion rates from web inquiries
- Streamlined intake-to-calendar workflow
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