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Can I Use Answering Legal as a Full-Time Receptionist?
Published: 07.17.25
Yes—many law firms use Answering Legal as their primary receptionist solution. Whether you're a solo practitioner or a growing firm, we can fully manage your inbound calls and intake needs, 24/7.
What “Full-Time Receptionist” Support Includes
- 24/7 Live Call Answering Every call is answered by a live, trained legal receptionist—day or night, weekdays or holidays.
- New Client Intake We perform customizable legal intakes for all new potential clients using your preferred questions and protocols.
- Existing Client Handling We manage calls from current clients based on your rules—taking messages, providing basic updates, or transferring as needed.
- Call Transfers We screen and transfer important calls directly to you or your staff.
- Message Delivery All call summaries are sent instantly via email, text, or our mobile app.
Why Firms Choose Answering Legal as Their Receptionist
- No need to hire, train, or manage in-house staff.
- Full customization of scripts, call routing, and intake.
- Always on—no breaks, no PTO, no missed calls.
- Scales with your firm as it grows.
Optional Add-Ons
- Calendar integration for appointment scheduling
- CRM syncing and intake automation
- Bilingual (English/Spanish) support
- Overflow or backup-only modes if you hire in-house later
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