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Do You Offer Bilingual Virtual Receptionists?
Published: 07.17.25
Yes—Answering Legal offers bilingual (English and Spanish) virtual receptionists trained specifically to support law firms. Every caller—regardless of language—will receive a professional, respectful, and clear interaction.
How It Works
- Our system detects Spanish-speaking callers or the receptionist identifies the language during the greeting.
- The call is seamlessly routed to a fluent Spanish-English bilingual receptionist.
- We perform the same legal intake or message-taking process in Spanish.
- The resulting message is always delivered to your firm in English—no need to translate.
What’s Included
Live Spanish-language answering 24/7
Legal intake performed in Spanish
Messages and intake summaries sent to you in English
No extra fees—this is part of your standard plan
Benefits to Your Firm
- Expand your client base: Spanish is the second-most spoken language in the U.S.
- Improve client experience: Spanish-speaking callers feel heard and respected.
- Avoid miscommunication: Messages are clear, accurate, and professionally translated.
Use Cases
- Firms in diverse communities
- Practices with a high volume of Spanish-speaking clients
- Offices without in-house bilingual staff
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