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Do You Offer Bilingual Virtual Receptionists?

Do You Offer Bilingual Virtual Receptionists?

Published: 07.17.25

Yes—Answering Legal offers bilingual (English and Spanish) virtual receptionists trained specifically to support law firms. Every caller—regardless of language—will receive a professional, respectful, and clear interaction.

How It Works

  • Our system detects Spanish-speaking callers or the receptionist identifies the language during the greeting.
  • The call is seamlessly routed to a fluent Spanish-English bilingual receptionist.
  • We perform the same legal intake or message-taking process in Spanish.
  • The resulting message is always delivered to your firm in English—no need to translate.

What’s Included

Live Spanish-language answering 24/7

Legal intake performed in Spanish

Messages and intake summaries sent to you in English

No extra fees—this is part of your standard plan

Benefits to Your Firm

  • Expand your client base: Spanish is the second-most spoken language in the U.S.
  • Improve client experience: Spanish-speaking callers feel heard and respected.
  • Avoid miscommunication: Messages are clear, accurate, and professionally translated.

Use Cases

  • Firms in diverse communities
  • Practices with a high volume of Spanish-speaking clients
  • Offices without in-house bilingual staff

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