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Answering Legal provides detailed, customizable message taking 24/7. Whether it’s a new lead, an existing client, or a referral partner, our trained legal receptionists ensure every message includes the right information—delivered instantly to your preferred device.

What’s Included in Every Message

We can capture and send:

• Full name and contact information
• Call time and reason for call
• Whether the caller is a new or existing client
• Urgency level (based on your criteria)
• Any custom information you request (e.g., case type, opposing party, deadlines)

Delivery Options

You choose how and where your messages are sent:

• Text message
• Email
• Answering Legal mobile app
• CRM integrations (e.g., Clio Grow, MyCase, PracticePanther)

Custom Message Templates

• Customize fields based on caller type (new lead vs. current client)
• Tailor messages to match your intake priorities
• Include case-specific instructions or protocols

Benefits to Your Firm

• No missed details—even after hours or on weekends
• Faster follow-up with complete contact information
• Easier lead tracking and client communication
• Seamless integration with your systems