Try for free here

What Is 24/7 Live Answering at Answering Legal?
Published: 07.17.25
Answering Legal offers true 24/7/365 live call answering by trained legal intake receptionists. Every call to your firm—day or night, weekday or weekend—is answered by a real person, ensuring you never miss a new client opportunity.
How It Works
- Your phone line is forwarded to Answering Legal (always, on a schedule, or on rollover).
- A trained receptionist answers each call with your firm’s custom greeting.
- We determine if the caller is a new client or an existing contact.
- Depending on your preferences, we perform:
- A legal intake
- A message and callback promise
- A screen and transfer to you or your staff
What’s Included
Legal-specific call handling
Fully customizable scripts and intake questions
Immediate message delivery (text, email, app)
Spanish-English bilingual support
Live answering on holidays, weekends, and after hours
Benefits to Your Firm
- Capture more leads—especially outside business hours.
- Make a strong first impression every time.
Was this article helpful?
Popular articles
How does the Smokeball integration work?
Published 07.14.25
How do I set up my account? White Glove Onboarding
Published 07.17.25
How does time of day call forwarding work?
Published 07.17.25
Legal Video Calls Overview
Published 07.25.25
Can the chatbot schedule appointments?
Published 07.18.25
What if I go over my minutes?
Published 07.18.25
Need more help?
Connect with our support team
