Help center

The Answering Legal Mobile App is designed to give attorneys and their staff real-time access to new messages and client activity from anywhere. Here’s how it works:

Real-Time Call Notifications

When our receptionist team answers a call for your firm, the app sends a push notification to your phone with:

• The caller’s name (if available)
• Phone number
• A summary of the message taken

This ensures you’re instantly in the loop, even when you’re away from your desk.

Message Inbox

All messages are:

• Time-stamped
• Searchable by name or keyword
• Automatically organized into folders (e.g., New Clients, General Calls, Court Calls)

You can also archive old messages to keep your inbox clean.

Instant Outreach

Tap to:

• Call the lead back
• Send a text message
• Email them—all directly from within the app

This speeds up your response time and helps convert leads faster.

Multi-User Access

Your team can request individual logins so multiple staff members can monitor messages and follow up with clients.

Built-In Support

If you have a tech issue or question, you can submit a support request directly from the app. Our team will get in touch ASAP.