Help center

The Answering Legal Mobile App is designed to help attorneys stay connected with their practice from anywhere. Here's a quick overview of what it offers:

Overview

The app enables fast, organized access to messages taken by Answering Legal’s receptionist team. It's optimized for attorneys who are often in court or on the move.

Key Features

• Real-Time Notifications: Instant push notifications when a call is answered, showing caller info and a summary.
• Message Management: Time-stamped, searchable message history.
• Client Outreach: Tap to call, text, or email directly from the message screen.
• Custom Folders: Organize messages (e.g., new clients, general calls, court calls).
• In-App Support: Submit tech support requests directly through the app.

Getting Started

• Download: Available on the App Store (iOS) and Google Play (Android).
• Login: Use your onboarding activation link to set up your password.
• Notifications: Be sure to allow push notifications during setup.

Common Questions

• Can I see a full transcript? No, just a message summary.
• Can multiple staff use it? Yes—each can have their own login.
• Can I reply in-app? Yes—calls, texts, and emails can be sent right from the message interface.