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24 7 Live Answering Service

We Answer the Phone For the Best Lawyers

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We Answer the Phone For the Best Lawyers

When people are in need of a lawyer, night or day, they want to speak to a real live human being right away, who can assure them that a lawyer is ready and able to help. Studies show that 85% of people hang up on voicemail already. Imagine that call being an emergency; there’s no way a caller is going to leave a message and wait to hear back.

Having a 24/7 Live Answering Service means peace of mind for you

Sure, you understand that answering the phone is paramount to the profitability and survival of your business, but what about when you aren’t in the office and either can’t, or don’t want to answer the phone? That’s when have a 24/7 live answering service will provide you the ultimate freedom and peace of mind. When you’re out with friends or family, asleep, or just plain don’t want to answer the phone, just let the call rollover to Answering Legal’s highly trained virtual receptionists. You’ll get all of the pertinent information sent to you right away so that you can call them back at your earliest convenience.

Time to hang up on voicemail

According to Forbes, 85% of callers don’t leave voicemail messages when they can’t speak to a live person. This statistic holds true for callers trying to reach you at night or on the weekends. When you aren’t in the office and are letting your calls go to your voicemail, potential clients are hanging up and calling other firms for help with their legal matters. This means wasted advertising and marketing dollars, and can even mean losing out on a referral from a previous client or colleague of yours. Don’t lose out on new cases by using a voicemail system. Get a 24/7 live answering service, and even better, get Answering Legal.

Our Features

Capture new clients and manage your practice better.

Call Handling

24/7 Live Answering

Every call to your firm is answered by a real human being that is trained to answer for your business.

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Lead Capturing

Message Taking

Whenever you are unavailable to speak to a caller, we ask the caller for the information you need.

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Lead Capturing

Full Legal Intake

All of our Legal Intake Receptionists are trained to perform the legal intake for your firm.

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Call Handling

Live Call Transferring

If you're available to take the call, we announce the caller and transfer the call to you right away.

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Lead Capturing

Lead Capturing

We capture every single lead, 24/7, so that you never miss a new client, helping you obtain new business.

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Customization

Customizable Setup

We help you pre-determine how every call will be answered, scripted, and routed to your phones.

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Customization

Bilingual Receptionists

Every call to your firm is answered by a real human being that is trained to answer for your business.

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Call Handling

Overflow Call Handling

Missed calls can mean lost business. With overflow call handling, you’ll never miss another important call.

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Customization

Appointment Scheduling

We can help you with your busy schedule by scheduling and/or canceling appointments with clients.

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Frequently Asked Questions

Is Answering Legal 24/7/365?

Yes! Except on Leap Years. Then we’re 24/7/366. Read more about our 24/7 Live Answering Service here.

What if I work off of a landline and a cell phone?

Simple! We forward both your landline and your cell phone however you want to the same dedicated telephone number in our system.

Are there always Legal Intake Receptionists present? 24/7?

Yes! We never use voicemail to answer the phones. Only humans!

Can my calls be answered only on nights and weekends?

Absolutely! You can forward and unforward your calls to Answering Legal as you please. Have the calls ring in your office during the day, and forward us the calls on the nights and weekends.

Why would I hire Answering Legal when I have staff?

Answering Legal provides support on the 3rd and 4th ring, after you miss the call in your office. This is great insurance for any law firm, as your receptionist might be out for the day, on a break, in the bathroom, or on another call!

Can I have all of the same services for nights and weekends?

Yes! We are always here, answering phones, and providing the same premier service at all hours of the day!