How does Answering Legal work?
Here’s everything you need to know about how we answer your calls, customize your service, and benefit your practice.
100% customizable and built to fit your firm
You’re the key to making Answering Legal work. Whether it’s a call forwarding protocol or intake questions, you’re the one who makes all the decisions, with advice from our expert account specialists.
How you forward your calls
Tell us when you want your calls forwarded to us and we’ll set it up for free. Below are just some of the options available.
Rollover call forwarding
Calls will ring in your office before being forwarded to our receptionists.
Time of day call forwarding
Set a schedule that determines when calls are forwarded to us.
Total screen and transfer
Forward every call to us, and let your client profile determine transfers.
“I can press a button and turn Answering Legal on any time of the day, which is great if I close the office early or it’s a holiday”
-Scott Snyder, Snyder Law Group
How you forward your calls
Tell us when you want your calls forwarded to us and we’ll set it up for free. Below are just some of the options available.
Rollover call forwarding
Calls will ring in your office before being forwarded to our receptionists.
Time of day call forwarding
Set a schedule that determines when calls are forwarded to us.
Total screen and transfer
Forward every call to us, and let your client profile determine transfers.
“I can press a button and turn Answering Legal on any time of the day, which is great if I close the office early or it’s a holiday”
-Scott Snyder, Snyder Law Group
Try Answering Legal, no strings attached
Our receptionists train longer than in-house staff at law firms. Because we build our service to fit into your workflow, our receptionists are more like an extension of your firm than a call center.
Full service
Access everything we have to offer, from the app to integrations.
Commitment-free
You’ll never have to sign an agreement or contract. Cancel anytime.
No credit card required
We don’t take payment until after the free trial has concluded.