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Lead Capturing

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Our Legal Intake Receptionists help you obtain new opportunities for business

Answering Legal is perfect for capturing the leads from your new client calls. Even if you aren’t advertising and you receive your clients from word of mouth or referrals, it’s important to have a live voice answer the call to ensure that client you will be able to help him/her sooner rather than later. If you are advertising, Answering Legal provides the best safety net for your marketing or advertising campaigns. Since you will see a bolstered increase in the number of new callers with the promotion of your firm, our Legal Answering Service provides overflow call handling or even nights and weekends call handling will ensure that you have the opportunity to speak with every new caller. Even better, our Legal Intake Receptionists help you and your firm capture leads and perform the intake so that the new caller knows an attorney will be getting back to him/her, and help you retain new business even when you are unable to answer your phone! This way, you can get back to what you do best: providing exceptional legal services to your clients.

You can customize your legal intake process to ensure that your lead capturing services best serve your practice. For example: a lot of criminal defense attorneys will request that the legal intake receptionists ask the caller the date of the arrest, the charges, and if they have an upcoming court date. You can rest assured that the caller’s information will be sent to you instantly, so that you can call him/her back as soon as possible.

Our Features

Capture new clients and manage your practice better.

Call Handling

24/7 Live Answering

Every call to your firm is answered by a real human being that is trained to answer for your business.

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Lead Capturing

Message Taking

Whenever you are unavailable to speak to a caller, we ask the caller for the information you need.

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Lead Capturing

Full Legal Intake

All of our Legal Intake Receptionists are trained to perform the legal intake for your firm.

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Call Handling

Live Call Transferring

If you're available to take the call, we announce the caller and transfer the call to you right away.

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Lead Capturing

Lead Capturing

We capture every single lead, 24/7, so that you never miss a new client, helping you obtain new business.

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Customization

Customizable Setup

We help you pre-determine how every call will be answered, scripted, and routed to your phones.

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Customization

Bilingual Receptionists

Every call to your firm is answered by a real human being that is trained to answer for your business.

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Call Handling

Overflow Call Handling

Missed calls can mean lost business. With overflow call handling, you’ll never miss another important call.

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Customization

Appointment Scheduling

We can help you with your busy schedule by scheduling and/or canceling appointments with clients.

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Frequently Asked Questions

Is Answering Legal fully bilingual?

Yes. At all hours of the day, there is a staff dedicated to Spanish speaking callers in 3 dialects of Spanish and even Portuguese!

Can Answering Legal patch Spanish speaking callers into me?

Yes! Here’s a video of what happens when a Spanish speaking client calls you and Answering Legal takes the call. Watch here!

Can Answering Legal handle my calls in Spanish 24/7?

Yes! We are fully bilingual 24 hours a day, meaning you’ll never miss a call from a Spanish speaking client in the late hours of the night!

Which languages does Answering Legal cater to?

Answering Legal is fully bilingual in English, Spanish, and Portuguese.

Do I have to pay extra for bilingual legal intake receptionists?

No! All of the premium features we offer come at no additional cost. You can use every feature for the same flat rate we offer you after the seven day free trial!

My firm is 100% Spanish speaking clients. Is that an issue?

Not at all. We are fully staffed 24/7 with bilingual legal intake receptionists, so your Spanish speaking callers will never experience any difficulty getting in touch with you.