Answering Legal exists to service law firms, small or large, with the most professional and polite call center, trained exclusively for the practice of law. Our Legal Intake Receptionists undergo rigorous training, so that they not only sound helpful to the customer, they become helpful to the attorney. Our law firm services include: taking detailed messages, performing new client intakes, scheduling appointments, transferring and routing calls to the appropriate person on the account, etc. Our Motto: “Never Miss the New Client!” Answering Legal is any law firm’s 24/7/365 support system, making sure that no calls are sent to a voicemail, and therefore all potentially new customers are afforded an opportunity to speak to a live representative from the law firm. For example: Sole practitioners might be driving to/from court on any given day, and their office calls would normally ring, and subsequently reach a voicemail. With Answering Legal’s 24/7 rollover support, after the office phone rang 4 times, it would be answered by a live, Legal Intake Receptionist, specifically catered to that practice, and could be transferred to the Sole Practitioner’s mobile phone!
Answering Legal does not implement contracts with any of its attorneys, which really enforces the quality of all of our calls – if at any time you feel unsatisfied with our service, you are not bound to a contract! We pride ourselves on inculcating and maintaining excellent customer relationships, and because our law firm services are 100% customizable, we provide some of the best customer service on the market. Don’t take our word for it, check out our review page or see them directly on Trustpilot.com. Our Law Firm Services purport a high return on investment – with a lower cost than hiring a full time receptionist, at more hours covered than a full time receptionist, with the new-found ability to capture new clients at all times of the day, our customers save money on overhead, and make more money when they capture more clients than with a voicemail system. Our Free Trial is exactly that: Free. 10 Day No Obligation Trial, where our technical support team will customize the service to your liking. Call 631-686-9700, now to try us out!
The Answered Call
According to studies, more often than not, potential clients will not leave a voicemail if their first call to an attorney is left unanswered. Unanswered calls can mean lost business and lost business means less profit. With Answering Legal, your calls are answered 24/7/365 by a real human being whose only objective is to make a great impression on callers, and make YOU happy in the process. We are a completely customizable service that can be tailored to your needs! We provide dispatch service, call transfer, message taking services and MANY more! With Answering Legal on your side, you can leave it to us to make a great first impression and while you get back to more to business. Plus, with 24/7/365 answering, you can step away from your desk whenever you’d like and know that your most important calls will be transferred to you!
The Friendly Receptionist
Our call takers are currently in college or are recent graduates. What that means for you is that your calls will be answered by someone who is professional, enthusiastic, polite and articulate.
In every communication, we strive for: Quality – a high level of value or excellence Accurate – able to produce results that are correct Polite – having or showing good manners for other people Thorough – careful about doing something in an accurate and exact way.
When someone calls you, you want someone who will answer the phone professionally and leave a lasting first impression. With our service, your customers will be impressed every time they call and will have a yearning to give you repeat business.
What else should I know?
Answering Legal provides the best personalized 24/7 receptionist service out there. Calls are not answered at a major call center with hundreds of employees outside the country. Instead, we are a family owned company that employs local college students or recent graduates. What that means for you is that every time one of your calls are answered, they will be done by a polite, professional and articulate individual.
Answering Legal serves every area of the law, including Solo Practitioners, Large Partnerships, and every size between. Any Legal Professional in private practice will tell you: answering phones, listening to messages, and corresponding to emails are a full time job, and allocating time and energy to these tasks takes away time from serving your clients’ needs. With Answering Legal, your calls are 100% insured to be answered politely and professionally, handled according to the protocol you request, and dispatched appropriately. Answering Legal is truly the only Answering Service for Attorneys. Read More…