Answering Service

If you take a tour around our site, you’ll see that we’ve published a lot of content on legal intake. That’s because legal intake is more than just your information-gathering tool. For most of your clients, it’s their first impression of your firm. And, of course, it’s probably the most effective way to capture new

Are you looking for a receptionist? Unfortunately, you’re likely to be searching for a while, or else paying a premium to hire someone right away. The labor shortage brought on by the economic conditions of the early 2020s continues, and every day it gets a little harder to find qualified candidates within your budget. There’s

For us legal laypeople, having to call an attorney is usually a bad sign. In fact, most of us hope we won’t ever need an attorney. Of course, we do need legal help, and good thing too; if we didn’t, lawyers would be out of a job. Though most of us would count ourselves lucky

Running a solo practice is freeing. You’re in complete control over your legal life, after all. You can determine your own clients and work your own hours. All the solo life asks of you is running your own business. That part, of course, is quite a bit of extra work. And it isn’t easy, either.

The truth is, attorneys, that your clients hate your voicemail. No matter how much time and effort you spend on your voicemail message, when your clients reach your voicemail they feel unimportant. It’s too impersonal a communication method for the personal relationship clients expect from their lawyers. Besides, voicemail doesn’t really do its job anymore.

People looking for legal help these days can have an attorney on the phone in seconds, often at all hours of the day. That means you, of course, but it also means your competition. If you only have one chance to make a first impression, you need to make sure that first impression makes those

Looking to upgrade your firm? There’s a whole industry of tools designed to help lawyers run the business side of their job. It can be tough to know which tools you need and which of each tool is right for you. It’s always the right time to invest in your firm, but how do you