People now expect immediate resolutions to their problems
In today’s fast paced world, it’s easy to forget that not only is a law firm a business, but it’s a place where people can get help for their legal troubles.
When these people reach out to a law firm, they are looking for relief from the anxieties and fears, which is why more than ¾ of people hang up when no one answers the phone at a law firm.
Our goal became clear
We wanted to provide superior experiences for people calling law firms, no matter what type of help they need. This way, law firms can help their callers right away, and callers get the assurance of speaking to a real person.
Our virtual receptionists are trained not only to answer phone calls, but to handle these matters exactly how you would train an employee in your office to handle them.
Answering Legal today
Today, we’ve grown to over 3,000 customers. It is humbling to look back on where we started, and how our refusal to sacrifice quality got us to where we are. But we are never done improving.
Even now, we’ve got some great things in store for all of our customers, who are both new, and long time friends. Thank you for being part of our family. Thanks for choosing Answering Legal.