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Securing Five-Star Reviews With A Virtual Receptionist For Lawyers

September 11, 2024

Securing Five-Star Reviews With A Virtual Receptionist For Lawyers

More than anything else, new leads are looking at your online review average to find out if you're a good fit for their case. Ensuring your existing clients are happy, your new leads feel heard, and non-clients aren't upset is key to boosting your average review score.

Why A Legal Intake Center Is A Key Investment For Law Firms

September 5, 2024

Why A Legal Intake Center Is A Key Investment For Law Firms

Most investments need time to mature before they can pay off. That's not true of a legal intake center, however. You'll find that after investing in a legal intake center for your firm, you'll be saving money and boosting revenue immediately.

Three Misconceptions About Legal Intake Call Centers

July 18, 2024

Three Misconceptions About Legal Intake Call Centers

The difference between a low-quality call center and a premium one is clearest when it comes to legal intake call centers. You might think that speaking to a legal intake receptionist from one of these call centers means talking to a poorly-trained offshore agent. In this blog, we’re going to correct some of these misconceptions.